Bring what happens in support conversations into the check-ins and goals your managers already run.
Get more done with Tidio and BambooHR integration
Answer time-off and policy questions in chat, with the employee's own record in view.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
Human Resources
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and BambooHR
Give the balance, not a link
The employee's BambooHR time-off balance reaches the Tidio conversation, so the answer is a number rather than instructions to go and look.
Take the request in the chat
A time-off request raised in Tidio is created in BambooHR, and the approval follows the path it always did.
Route questions by the org chart
BambooHR reporting lines can decide who a question goes to, so people stop guessing which team owns what.
Overview
BambooHR is the record of who works here: balances, managers, the org chart, the onboarding checklist. Connect it to Tidio and the questions about all that get answered in a chat: someone asking how many days they have left gets the number, a time-off request can be submitted from the conversation, and a new joiner is walked through their first week instead of finding the tasks themselves.
Key features
- Answer with real balances so a time-off question gets a number, not a link
- Submit requests from chat and let the approval run its normal course
- Know who reports to whom with the org chart reaching the conversation
- Guide new joiners using the onboarding tasks BambooHR already tracks
BambooHR
Human Resources
Tags
Team Collaboration
Workflow Automation
How it works
Connect BambooHR in minutes
1
Connect Tidio and BambooHR
Zapier or the Tidio API connects BambooHR to Tidio while employee records stay where HR keeps them.
2
Choose what chat can see and do
Decide which records reach a conversation and which requests can start from one.
3
Keep HR in one thread
Questions are answered from the record, and requests land in BambooHR.
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Frequently asked questions
Common questions about the BambooHR integration
Is this for employees rather than customers?
Yes. Teams that run Tidio as an internal help channel use it so people questions are answered with the BambooHR record behind them.
Who can see an employee's data?
Only the fields you allow, for the person in that conversation. BambooHR stays the record of truth and its own permissions still apply.
Is the BambooHR integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the BambooHR integration.