Bring what happens in support conversations into the check-ins and goals your managers already run.
Get more done with Tidio and Deputy integration
Answer shift, timesheet and leave questions in chat with the Deputy record behind them.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
Human Resources
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Deputy
Tell them when they are working
The Deputy roster answers a shift question in the chat, which is faster than an app somebody only opens twice a week.
Take the leave request
A request made in the conversation is created in Deputy, and the approval follows the path the manager already uses.
Cover the gap
An open shift in Deputy can be offered in chat to the staff who are free, so a gap is filled in minutes instead of a phone tree.
Answer the pay question early
Timesheet totals from Deputy reach the conversation, so a disagreement about hours is settled before payroll rather than after it.
Overview
Deputy holds the roster, the clock ins and the leave balances, and a shift worker asking about any of them wants an answer now, not a login. Connected to Tidio through Zapier or the Tidio API, the chat answers from Deputy: when the next shift is, which shifts are open, whether a leave request went through. Requests raised in a conversation reach Deputy, so a manager approves rather than reconstructs.
Key features
- Answer when the next shift is straight from the Deputy roster for that person
- Take leave requests in chat and let the Deputy approval run as it always does
- Fill an open shift faster by telling the people Deputy says are available
- Check a timesheet so a pay question is answered before payroll runs
Deputy
Human Resources
Tags
Team Collaboration
Workflow Automation
How it works
Connect Deputy in minutes
1
Connect Tidio and Deputy
Link them with Zapier or the Tidio API, with access to the Deputy employee, roster and leave data the chat should use.
2
Set what staff can do
Decide which Deputy records are answered automatically and which requests are created from a conversation.
3
Keep Deputy in charge
Approvals, rosters and timesheets stay in Deputy, and the chat is the place people ask about them.
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Answer training questions and enroll people in Docebo courses from the conversation.
Looking for customer service automation that fits your business?
We build custom API integrations to streamline your most important workflows.
Frequently asked questions
Common questions about the Deputy integration
Is this for staff rather than customers?
Yes. Teams run it as an internal channel so shift workers can ask about rosters, leave and hours without a portal, with Deputy still holding the records.
Who can see an employee's data?
Only the fields you map, and only for the person in the conversation. Deputy permissions still apply to everything the integration reads or writes.
Is the Deputy integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Deputy integration.