Bring what happens in support conversations into the check-ins and goals your managers already run.
Get more done with Tidio and Canvas integration
Answer course, deadline and grade questions in chat, with the Canvas record behind the reply.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
Human Resources
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Canvas
Answer the deadline question
Assignment dates come from Canvas into the chat, so a student gets the answer at eleven at night without waiting for office hours.
Confirm what arrived
The chat checks the Canvas submission record, so the anxious did my upload work message is answered in seconds.
Handle the routine questions
Access, enrollment and where do I find it questions are answered in the conversation, and only the real problems reach staff.
Get people to the right course
Canvas enrollment tells the chat which course a student is on, so the answer matches their section instead of the general handbook.
Overview
Canvas holds the courses, assignments, deadlines and grades, and students ask about all of it in whatever channel is open. Connected to Tidio through Zapier or the Tidio API, the chat answers from the Canvas record: what is due, whether a submission arrived, which course someone is on. Questions that need a person are handed over with the student's context already attached.
Key features
- Answer what is due from the Canvas assignments and dates for that student
- Confirm a submission so nobody emails to ask whether the upload worked
- Point to the right course using the Canvas enrollment behind the conversation
- Hand over with context when a question needs a tutor rather than a lookup
Canvas
Human Resources
Tags
Team Collaboration
Workflow Automation
How it works
Connect Canvas in minutes
1
Connect Tidio and Canvas
Link the two with Zapier or the Tidio API, using a Canvas token limited to the course and enrollment data the chat needs.
2
Choose what the chat can see
Decide which Canvas records reach a conversation and which questions are routed to a person.
3
Answer at the moment they ask
Students get the record rather than a link, and staff time goes to the questions that need it.
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Answer shift, timesheet and leave questions in chat with the Deputy record behind them.
Answer training questions and enroll people in Docebo courses from the conversation.
Looking for customer service automation that fits your business?
We build custom API integrations to streamline your most important workflows.
Frequently asked questions
Common questions about the Canvas integration
Is student data safe in a chat?
Only the fields you map reach the conversation, and only for the student in it. Canvas stays the record of truth and its own permissions still apply.
Can the chat submit work to Canvas?
Submissions belong in Canvas. The integration is for answering questions and checking status, with anything that needs a change handed to a person.
Is the Canvas integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Canvas integration.