Capture new leads and turn prospects into customers without any hassle, keeping your CRM updated automatically.
Get more done with Tidio and ChatGPT integration
Use your custom GPT in live chat to handle more conversations your way.
No credit card required
Contact sales
Category
AI & LLMs
Available in
Overview
Bring your own GPT into Tidio and make it part of your support team. Use your custom-trained ChatGPT directly in the chat widget to answer questions, automate replies, and assist agents. Keep full control over how your AI behaves, while Tidio handles routing, handoffs, and the human side of support so you scale without losing quality.
Key features
- Use your custom GPT directly inside Tidio’s chat widget
- Automate replies with AI trained on your own data and logic
- Route chats between your GPT and human agents seamlessly
- Keep full control over tone, behavior, and handoff rules
Discover more integrations
All Integrations
Use Zapier to sync Tidio chats, leads, and customer details instantly across your entire tool stack.
Sync customer conversations, contacts, and context between Tidio and Salesforce automatically.
Move your conversations from Intercom to Tidio and keep your support history organized in one simple help desk.
Track every chat event in Google Analytics and understand how conversations drive leads, engagement, and conversions.
Supercharge your WooCommerce store with seamless chat integration and real-time product sharing.
Looking for customer service automation that fits your business?
We build custom API integrations to streamline your most important workflows.
Frequently Asked Questions
Common questions about Integration with ChatGPT
Can I use my own custom GPT with Tidio?
Yes. Plug your custom GPT into Tidio’s chat widget and use it to handle conversations based on your own training, logic, and data.
Do I still control how the AI interacts with customers?
Fully. You define how your GPT responds, when it escalates, and how it hands conversations to your team so every interaction stays aligned with your brand.