Connect with the AI & LLMs

Run your conversations through the model you chose in AWS Bedrock and act on what it finds.

Read the mood of a conversation, sort it by topic, and keep personal data out of your logs.

Score the person in the chat with your own model and treat them accordingly.

Keep website chat and student outreach telling the same story, in both directions.

Use your custom GPT in live chat to handle more conversations your way.

Route hard questions to Claude and send the answer back into the Tidio conversation.

Put Cohere models behind your conversations, from classification to summaries in your own language.

Hand a lead between Conversica and a live agent without either of them starting over.

Run DeepSeek models over your conversations to triage, extract and draft before an agent replies.

Send conversations and the screenshots in them to Gemini, and get something useful back.

Read what is in the image a customer sent, using Google Vision instead of asking them to type it.

Use Grok to judge tone and urgency in a conversation before it becomes a problem.

Score sentiment and pull entities out of Tidio conversations with IBM Watson NLU.

Turn call and voice note audio into text that IBM Watson STT hands to a Tidio conversation.

Turn Tidio replies and updates into spoken audio with IBM Watson TTS.

Use a Levity model to classify Tidio conversations and route them without reading each one.

Translate chat in both directions with Microsoft Text Translate so one team covers more languages.

Use Mistral AI models on Tidio conversations for classification, summaries and draft replies.

Use Pinecone to find the answer that resolved a Tidio conversation like this one before.

Answer factual and numeric questions in chat with a Wolfram|Alpha computation.