Run your conversations through the model you chose in AWS Bedrock and act on what it finds.
Get more done with Tidio and Wolfram|Alpha integration
Answer factual and numeric questions in chat with a Wolfram|Alpha computation.
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Integration availability depends on your Tidio plan.
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Category
AI & LLMs
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Wolfram|Alpha
Convert a price or a measurement
A visitor asking in another currency or in different units gets the converted figure inside the same reply.
Check a figure before quoting it
Wolfram|Alpha computes the number from curated data, so the reply is not a plausible guess from a language model.
Show the working, not just the result
Full results carry steps and tables, so a technical question gets more than a bare number back.
Work out dates and durations
Cutoffs and delivery windows answered from a date calculation instead of a table somebody has to keep current.
Overview
Some questions in a chat are not about your product at all: a unit conversion, a distance, a currency figure, a date calculation. Wolfram|Alpha computes those from curated data instead of guessing at them, and Tidio can put the result into the reply. Two APIs are available and both take the question as the visitor typed it: short answers when one line is enough, full results when the reply needs the steps or a table.
Key features
- Computed, not generated The figure comes from curated data, so the number in the reply is checkable.
- One line or the full working Short answers suit a chat, full results carry the detail when it is asked for.
- Units and currencies Conversions handled without a lookup table of your own to maintain.
- Plain questions The visitor's wording goes in as typed, with no query syntax to learn.
Wolfram|Alpha
AI & LLMs
Tags
Custom Integration
Workflow Automation
How it works
Connect Wolfram|Alpha in minutes
1
Connect Tidio and Wolfram|Alpha
A Zapier or Make step, or the Tidio API with a webhook, sends the question to your App ID and brings the answer back.
2
Decide which questions go out
Route the factual and numeric ones only, so questions about your product keep answering from your own content.
3
Return the answer in the thread
The computed figure lands in the conversation, with the full result attached when the visitor asked to see it.
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Frequently asked questions
Common questions about the Wolfram|Alpha integration
Does this replace our help center content?
No, and it is not meant to. Wolfram|Alpha answers the general question, like how many liters are in three gallons, while your own content answers the ones about your product, pricing and policies. Route to it only when the question is factual or numeric.
Which of the two APIs do we call?
Short Answers returns a single sentence, which is what a chat reply needs most of the time. Full Results returns structured pods with steps, tables and plots, and is worth the extra parsing when Wolfram|Alpha is answering something the visitor wants to see worked out.
Is the Wolfram|Alpha integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Wolfram|Alpha integration.