Connect with the customer service tools

Move a chat to a call when typing stops helping, and keep the history in one thread.

Let employees raise IT requests in chat and follow them without opening the service desk.

Take IT requests in chat, raise them as BMC Remedy tickets, and answer status in the same thread.

Take client requests in chat and turn them into ConnectWise tickets with the agreement in view.

Manage emails and chats in one inbox to reply faster and keep every conversation in context.

Let staff raise FreshService tickets in a chat and get status answered in the same thread.

Turn conversations into tickets and resolve issues faster with full customer context.

Keep email in Front and chat in Tidio without either team seeing half the customer.

Run email tickets in Groove and live chat in Tidio without losing the thread between them.

Answer from Help Scout Docs in the chat and keep one customer history across both.

Move your conversations from Intercom to Tidio and keep your support history organized in one simple help desk.

Run LivePerson and Tidio side by side, or move conversations across during a migration.

Switch from chat to calls or SMS and keep every conversation connected.

Raise and track ServiceNow incidents from a Tidio conversation instead of a form.

Answer job, technician and invoice questions in Tidio with ServiceTitan data in view.

Bring Talkdesk call context into Tidio chats and log chat outcomes back to the contact center.

Easily create Zendesk tickets from any Tidio chat and keep every issue organized with full customer details.

Run Tidio chat alongside Zoho Desk tickets without either team losing the history.