Put chat on the pages you publish and send what visitors ask back to the content team.
Get more done with Tidio and Frontify integration
Answer brand questions from Frontify, so nobody guesses at the logo, the color or the rules.
No credit card required
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Integration availability depends on your Tidio plan.
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Category
CMS
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Frontify
Answer which logo to use
The Frontify asset and the rule that applies to it reach the chat, so a partner does not pick whichever file they already had.
Give the exact values
Color codes, type and spacing come from the Frontify guidelines, so nobody eyedrops a screenshot and gets close enough.
Help the new starter
Questions about what is allowed are answered from Frontify, which is faster than reading a portal you have never seen before.
Handle the exception request
Somebody who needs something the guidelines do not cover is routed to the brand team with their request written down.
Overview
Frontify holds the brand: the guidelines, the approved logos, the color values, the rules about what may be changed. The people who need it, partners, agencies, new starters, usually ask rather than read the whole portal. Connected to Tidio through Zapier or the Tidio API, the chat answers those questions from Frontify and links the page, so the brand is applied the way it was documented.
Key features
- Answer a guideline question with the Frontify page that actually defines it
- Send the approved asset so a logo comes from Frontify rather than a slide deck
- Point at the source so people learn where the Frontify guidelines live
- Route what needs approval when somebody wants an exception to the rules
Frontify
CMS
Tags
Website Builder
Workflow Automation
How it works
Connect Frontify in minutes
1
Connect Tidio and Frontify
Link them with Zapier or the Tidio API and choose the Frontify guidelines and asset collections the chat may use.
2
Decide what is public
Set which Frontify content can be shared with partners and what stays internal.
3
Answer from the guidelines
Frontify keeps the brand, and the chat is the fastest way people get to it.
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Frequently asked questions
Common questions about the Frontify integration
Do people need a Frontify login?
Not for an answer. They ask in the chat and get the value or the asset link, with the permissions you set in Frontify still applying to anything shared.
Does this stop brand drift?
It helps with the common cause of it, which is people guessing. If the answer comes from Frontify every time, the version in circulation is the current one.
Is the Frontify integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Frontify integration.