Bring what happens in support conversations into the check-ins and goals your managers already run.
Get more done with Tidio and Hive HR integration
Answer absence and policy questions from Hive HR, and act on survey feedback while it is fresh.
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Integration availability depends on your Tidio plan.
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Category
Human Resources
Integration availability depends on your Tidio plan.
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Use cases
What you can do with Tidio and Hive HR
Give them the number
The Hive HR absence balance answers a leave question in the chat, which is faster than a system people log into twice a year.
Create the request
A leave or change request raised in a conversation is created in Hive HR, and the manager approves it where they always do.
Respond to the feedback
A Hive HR survey answer that flags a problem can open a private conversation, which is when somebody is still willing to talk about it.
Walk a new joiner through
Onboarding tasks and dates from Hive HR reach the chat, so a new starter asks one place instead of guessing.
Overview
Hive HR keeps the employee record, the absence data and the engagement surveys that tell you how people feel. Connected to Tidio through Zapier or the Tidio API, employees can ask about their own record in a chat and get an answer, requests reach Hive HR for the normal approval, and a survey response that needs attention can start a conversation instead of sitting in a report until the next review.
Key features
- Answer the leave question with the Hive HR balance for that employee
- Take requests in chat and create them in Hive HR for approval
- Follow up on feedback when a Hive HR survey response needs a conversation
- Help new starters using the onboarding record Hive HR already holds
Hive HR
Human Resources
Tags
Team Collaboration
Workflow Automation
How it works
Connect Hive HR in minutes
1
Connect Tidio and Hive HR
Link them with Zapier or the Tidio API, with access limited to the Hive HR data your HR team approves.
2
Decide what staff can do
Choose which Hive HR fields are answered automatically and which requests a conversation may create.
3
Keep the record in Hive HR
Hive HR stays the system of record for people data, and the chat is where employees ask about it.
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Answer shift, timesheet and leave questions in chat with the Deputy record behind them.
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Frequently asked questions
Common questions about the Hive HR integration
Is this for employees rather than customers?
Yes. Teams run it as an internal channel, so people ask about absence, policy and onboarding without a portal, while Hive HR keeps the records.
Who can see somebody's data?
Only the fields you map, and only for the person in the conversation. Hive HR permissions still apply to everything the integration reads or writes.
Is the Hive HR integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Hive HR integration.