Put chat on the pages you publish and send what visitors ask back to the content team.
Get more done with Tidio and Joomla Integration
Talk to Joomla visitors in real time and turn questions into sales. Answer questions the moment they matter.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Use cases
What you can do with Tidio and Joomla
Add live chat to your Joomla site
Paste one Tidio script into a Custom HTML module and publish it. The widget works with any Joomla template.
Answer visitors while they browse
Reply in real time from one shared inbox and turn questions from Joomla visitors into sales.
Let AI handle the repeat questions
AI replies cover common questions instantly and hand the conversation to an agent when it needs a person.
Overview
Start conversations the moment visitors land on your Joomla site. Add help desk and AI-powered replies without touching your codebase. The Joomla integration lets you answer questions instantly, route chats to the right people, and keep support personal, even as traffic grows. Set it up in minutes, handle conversations from one inbox, and scale service without hiring more agents.
Key features
- Install Tidio on Joomla by pasting a single script into a Custom HTML module
- Reply to visitors in real time from one shared inbox
- Let AI handle repetitive questions before handing off to agents
- No coding required: works with any Joomla template
Joomla
CMS
Tags
Website Builder
How it works
Connect Joomla in minutes
1
Copy your Tidio script
Take the installation script from your Tidio panel. No coding and no changes to your Joomla codebase.
2
Paste it into a Custom HTML module
Add the script to a Joomla Custom HTML module and publish it on all pages. Setup takes a few minutes.
3
Start chatting with visitors
The widget loads on your site and every conversation lands in your shared Tidio inbox.
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Handle asset requests in chat and keep every campaign file coming from Bynder.
Answer from the tables your team maintains in Coda, and write what happens in chat back.
Turn the questions customers actually ask into work in Content Workflow.
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We build custom API integrations to streamline your most important workflows.
Frequently asked questions
Common questions about the Joomla integration
How do I install Tidio on a Joomla website?
Copy your Tidio script, paste it into a Joomla Custom HTML module, and publish it on all pages. Setup takes just a few minutes.
Does Tidio work with all Joomla templates?
Yes. The chat widget loads independently, so it works with any Joomla theme or layout.
Can I use both live chat and AI agent on Joomla?
Yes. You can combine live chat with AI replies, so visitors get instant answers and agents step in when needed.
Is the Joomla integration available on my plan?
Yes. The Joomla integration is available on all Tidio plans, including the free one. Compare plans to see what else each plan includes.