Put chat on the pages you publish and send what visitors ask back to the content team.
Get more done with Tidio and Showpad integration
Send the right Showpad asset in a Tidio chat and see when the buyer opens it.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
CMS
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Showpad
Send the asset they asked for
A Showpad search finds the current case study rather than a version from a rep's laptop.
Know when it was read
Engagement from Showpad tells you the follow-up is worth making now.
Follow up on real interest
A buyer who opened a document twice is a better call than a list of names.
Keep content approved
Only what Showpad publishes leaves the conversation.
Overview
Showpad holds the sales content and tracks what buyers do with it. A conversation is often where somebody asks for exactly that: a case study, a spec sheet, the comparison document. Connecting Showpad to Tidio lets the person in the chat find and share the current asset, and the engagement signal comes back, so a buyer who reads it twice gets a follow-up. Showpad keeps the library and the analytics.
Key features
- Search the library from chat Find the Showpad asset without leaving the conversation.
- Share a tracked link Showpad records what the buyer did with it.
- Engagement back to the rep A second read is a signal worth acting on.
- Only current content Showpad decides which version is live.
Showpad
CMS
Tags
Website Builder
Workflow Automation
How it works
Connect Showpad in minutes
1
Connect Showpad and Tidio
Zapier, Integrately or Make links the two, or a service searches Showpad and posts to the Tidio API.
2
Share tracked links
Send the Showpad link rather than a file, so engagement is recorded.
3
Route the signals
Open and read events reach the rep who owns the account.
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Frequently asked questions
Common questions about the Showpad integration
Why send a link rather than the file?
Because the file stops being current the moment it is downloaded, and it tells you nothing. A Showpad link always opens the live version and records what the buyer looked at, which is the difference between sending content and knowing whether it worked.
Should support share sales content?
The customer-facing part of it, yes. A support conversation frequently turns into a question about what else you offer, and the honest answer is a document somebody in marketing already made. Scope the Showpad collections support can search.
Is the Showpad integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Showpad integration.