Put chat on the pages you publish and send what visitors ask back to the content team.
Get more done with Tidio and Uberflip integration
Recommend Uberflip content in Tidio chats and see which streams the visitor already read.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
CMS
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Uberflip
Answer with content, not a paragraph
A pricing question in Tidio gets the Uberflip stream made for it, so the visitor leaves with the case study rather than a summary somebody typed twice.
Know what they already read
The Uberflip items the visitor viewed show in the panel, so the agent skips the guide they finished this morning.
Feed chat back into engagement
Content sent during a Tidio chat counts as engagement on the Uberflip side, so reporting sees the channel that actually delivered it.
Support the account based hub
When a target account chats, the agent can share the Uberflip hub made for that account instead of the public one.
Overview
Uberflip organizes your content into hubs and streams aimed at a stage of the funnel. Tidio talks to the person reading them. Connect the two with Zapier, Make or the Tidio API and an agent or bot can send the right Uberflip stream link instead of a generic help page, while the content a visitor viewed shows up next to the conversation. The answer becomes a piece of content somebody already made.
Key features
- Content search in the chat Agents pull the right Uberflip stream without leaving Tidio.
- Reading history in the panel Which Uberflip items the visitor viewed sits next to the chat.
- Chat engagement sent back Content shared in chat is recorded against the contact.
- Stream links per topic Chat tags map to the Uberflip stream that answers them.
Uberflip
CMS
Tags
Website Builder
Workflow Automation
How it works
Connect Uberflip in minutes
1
Connect Uberflip and Tidio with Zapier or Make
The Uberflip API returns hubs, streams and items. Authorize it in your automation tool, or have a small service post content links into the Tidio conversation.
2
Map chat topics to streams
Keep a lookup from chat tag to Uberflip stream. Agents then pick a topic and the right link follows, which beats searching mid conversation.
3
Send engagement back
Post the item shared and the outcome to Uberflip or your CRM, so chat shows up in content reporting rather than disappearing.
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Frequently asked questions
Common questions about the Uberflip integration
Can Tidio show Uberflip content inside the chat window?
You share a link rather than embedding the hub. The Uberflip page carries the tracking, the calls to action and the recommendations, so sending the visitor there works better than pasting an excerpt into the chat.
Does the visitor's reading history need a login?
It needs an identifier. Uberflip ties engagement to a known contact, so the history appears once the visitor gives an email or arrives from a tracked campaign link.
Who maintains the topic to stream mapping?
Whoever owns the Uberflip hubs, usually content marketing. Review it when streams are retired, or agents will keep sending links to a page that no longer exists.
Is the Uberflip integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Uberflip integration.