Bring what happens in support conversations into the check-ins and goals your managers already run.
Get more done with Tidio and Workable integration
Answer candidate questions in Tidio with their Workable stage and interview dates in view.
No credit card required
Contact sales
Integration availability depends on your Tidio plan.
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Category
Human Resources
Integration availability depends on your Tidio plan.
Compare plans
Use cases
What you can do with Tidio and Workable
Give candidates a real answer
Instead of we will be in touch, the agent sees the Workable stage and the recruiter, so a status question gets a status answer.
Capture applicants who chat first
Somebody asking about a role on the careers page can become a Workable candidate from the conversation, with the answers they already gave.
Sort out interview logistics
The scheduled Workable interview shows in chat, so a candidate asking about the time or the joining link is helped without paging the recruiter.
Keep the hiring team informed
Chat notes post back as a Workable comment, so the recruiter sees what was promised without asking for a transcript.
Overview
Workable holds the pipeline, and candidates ask the questions it answers: did you get my application, when is the interview, has anything moved. Connect Workable and Tidio with Zapier, Make or the Tidio API and a candidate's stage, recruiter and next interview can show in the conversation, while a chat on your careers page can create the Workable candidate. Recruiters stop rewriting the same status update.
Key features
- Candidate stage in the panel The Workable stage and recruiter open with the chat.
- Interview dates shown Scheduled Workable interviews appear next to the message.
- Applications from chat A careers page chat can create the Workable candidate.
- Notes back on the profile Chat outcomes are logged as a Workable comment.
Workable
Human Resources
Tags
Team Collaboration
Workflow Automation
How it works
Connect Workable in minutes
1
Connect Workable and Tidio with Zapier or Make
The Workable API covers candidates, jobs and interviews. Authorize both sides in your automation tool, or run the calls from a service you host.
2
Match candidates on their email
The address on the Workable profile is the key. Confirm identity before showing a stage, because pipeline detail is sensitive to the candidate.
3
Read stage, decide in Workable
Showing status is fine. Advancing, rejecting and scoring stay in Workable, where the hiring team and the audit trail are.
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Looking for customer service automation that fits your business?
We build custom API integrations to streamline your most important workflows.
Frequently asked questions
Common questions about the Workable integration
How much of the pipeline should a candidate see?
Only their own stage in plain language, and never scorecards or internal notes. Map Workable stages to wording a candidate can read, or an internal label will leak into a conversation.
Can a chatbot screen applicants?
It can ask the knockout questions and write the answers onto the Workable candidate. Keep the decision with a person, because a bot rejecting somebody on a keyword is both unfair and a legal risk.
What about candidates who apply twice?
Workable will hold both. Search on the email before creating anything and add the new conversation to the existing profile instead.
Is the Workable integration available on my plan?
Availability depends on the Tidio plan you are on. Compare plans to see which plan covers the Workable integration.