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• Chatbots

  How to Create a Chatbot: Make Your Own Bot for Free in 2025 [No-Code]



10 Best Welcome Messages for Customers [+Examples]



21 Best Thank You for Your Order Messages [Free Templates]



How to Write Apology Letter to Customers [7 Short Email Messages for Mistakes]

Latest articles

• Case Studies

  Your KAYA Elevates Customer Experience with Tidio’s Lyro AI, Achieving 75% Resolution Rate

  Your KAYA, a Polish eco-friendly personal care brand, transformed their customer service with Tidio's Lyro AI, achieving a 75% resolution rate and successfully unifying multiple communication channels.

• Case Studies

  Axioma Transforms Car Repairs Service & Support, Achieving 89% Resolution Rate with Lyro AI Agent

  Axioma boosted their car body repair customer experience with Tidio's Lyro AI, achieving an impressive 89% AI resolution rate and increasing sales bot engagement to 21%.

• Case Studies

  The Muzzle Movement Transforms Pet Product Support with Lyro AI, Achieving 74% Resolution Rate

  The Muzzle Movement streamlined customer support with Lyro AI and ticketing, handling over 1,200 monthly tickets and achieving 74% resolution rate.

• Business Growth

  How to Use AI in Ecommerce to Boost ROI

  Unlock growth with AI in ecommerce. Learn how intelligent automation and AI agents boost ROI and improve cost efficiency.

• AI customer service

  What is Agentic AI? Examples, Use Cases, and Platforms 2025

  Discover how agentic AI solutions are helping businesses deliver faster, smarter, and more personalized customer experiences.

• Tech library

  Helpful or Hopeless? What People Really Think About Customer Service Chatbots [Study]

  Dive into our original research about customer service chatbots. Find out how people feel about chatbot support, what makes them helpful or frustrating, and whether they’re really improving the customer experience.

• Customer Service

  Top 8 Best Customer Service Solutions To Boost Retention

  Looking for a customer service solution? Compare the top tools available on the market today.

• Online sales & marketing

  How to Build a Product Recommendation Chatbot [+Use Cases]

  Discover how to offer product recommendations to your website visitors in a conversational way. Learn use cases of product recommendation chatbots and build your own.