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Latest articles

Reviews
Detailed Tawk.to Review: Pricing, Features, Pros & Cons 2025
Tawk.to is one of the most popular free live chat and support platforms. In this review, we break down its pricing, features, pros and cons, as well as how it stacks up against tools like Tidio.
Reviews
Front Review: Pricing, Features, Pros & Cons 2025
Discover Front’s pricing, features, pros, and cons in this detailed review. Learn how Front’s collaborative inbox works and see whether it’s the right fit for your team’s needs.
Reviews
LiveAgent Review: Features, Pricing, Pros & Cons 2025
Explore our LiveAgent review to see how it handles tickets, chat, voice, and social in one platform. Learn where it shines and where it falls short, as well as how Tidio compares.
Reviews
Crisp Review: Features, Pricing, and Value for the Money
Is Crisp worth the cost? Read our no-fluff Crisp review covering main features, pricing, and how it stacks up against other alternatives that may suit your needs better.
Reviews
HappyFox Software: In-Depth Review 2025 [Pricing & Features]
In this HappyFox review, we break down its features, pricing, pros, and cons. We also made sure to compare it to tools like Tidio.
Reviews
Kayako Review: Features, Pricing, Pros & Cons 2025
Looking for a clear Kayako review? Explore its features, pros and cons, pricing, and see how it compares with Tidio’s AI-driven approach.
AI customer service
AI Customer Service Checklist: Are You Set for Automation?
This AI customer service checklist shows you the clear signs it’s time to move from manual support to automation. Learn how tools like Tidio’s Lyro AI Agent cut response times and scale your team’s impact.
AI customer service
Smart Support Checklist: AI Help Desk vs. Traditional Tools
This checklist breaks down AI vs. traditional help desk tools, showing where platforms like Tidio with Lyro AI Agent and Copilot give teams faster resolution, automation, and scalability.