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• Chatbots

  How to Create a Chatbot: Make Your Own Bot for Free in 2025 [No-Code]



10 Best Welcome Messages for Customers [+Examples]



21 Best Thank You for Your Order Messages [Free Templates]



How to Write Apology Letter to Customers [7 Short Email Messages for Mistakes]

Latest articles

• Alternatives

  Freshdesk vs. Zendesk: Full Comparison & Key Differences

  Deciding between Freshdesk vs. Zendesk? Check out this full comparison to find which tool works best for your business.

• AI customer service

  AI for Lawyers: 5 Best & Most Secure Tools to Use

  Learn how to keep your business safe while using AI for lawyers. Discover use cases and best tools you can utilize for your business.

• AI customer service

  Agentic Customer Service: How to Adopt Full-Journey AI Support in 2025

  Agentic customer service puts AI in the driver’s seat, resolving conversations with context, memory, and clear outcomes. This guide breaks down how to launch AI-powered support using Tidio.

• Alternatives

  Drift Software Review: Pros, Cons, Features, and Pricing [2025]

  In this Drift review, we explore how the platform supports teams with chatbots, live chat, and other features. Find out where it shines and how it compares to tools like Tidio.

• Alternatives

  Help Scout Review 2025: Pros, Cons, Features, and Pricing

  In this Help Scout review, we look at how the platform supports email-first teams with shared inboxes and AI tools like AI Answers. See how it stacks up against alternatives like Tidio.

• Alternatives

  LiveChat Review: Comprehensive Guide for 2025

  If you’re looking for a clear take on LiveChat, look no further than this guide. In this LiveChat review, we break down everything you need to know about the tool.

• AI customer service

  AI Agent Assist: How It Helps Support Teams Respond Smarter

  AI agent assist tools are designed to help support agents reply faster and more accurately during live customer conversations. This article explores how Tidio Copilot works, how to set it up, and how it fits into your existing workflow.

• Customer Service

  Responsible AI for Customer Service: Checklist for Businesses

  Go through the checklist to ensure your business uses compliant and responsible AI customer service.