You’ve got a Shopify store, now’s the time to grow sales. Find the best Shopify apps to run your store and get sales.
Happy customers stay with a company longer. This guide will walk you through the measuring process and show how to determine the degree of customer satisfaction.
Almost 70% of customers hang up when they cannot reach a support agent. But phone support is not the only type of customer service to offer. How else can you support your customers?
Shopping cart abandonment can be painful to ecommerce owners, but you can easily fix the most common issues. Why should you care? Because ecommerce competition is tough. Optimizing every aspect of your online store is a way to stand out.
Good customer service is about bringing customers back. There are several skills that will help you to deliver such service as a live chat operator.
Live chat and chatbots. A perfect combination for a lead generation. Learn how to use these two tools to win new leads for your business.
Customer complaints are an integral part of customer service but not always easy to deal with. Solve the issues and keep your customers happy by following 5 simple rules.
Not sure what chatbot technology is? Don’t worry, we’ve discussed the role, functionality, and benefits of chatbots in the article below.
Live chat has the highest consumer satisfaction rate at 92%. What makes live chat such a popular communication tool and how can your online business benefit from using it?
There are many reasons why leads don’t convert into customers. Chatbots, however, can increase user engagement by the continuous support assistance.
Live chat creates a seamless connection between businesses and customers. What is it exactly, how does it work, and what are the benefits of this communication solution?
Traffic with a really low conversion rate is the issue that many e-commerce owners face. Take those 6 steps and fix it.
The ultimate guide to chatbots. What are they? What apps use chatbots? Discover what chatbots can do and how companies are using them right now.
What do we do when we want our business to be successful in the year 2019? We live chat with our customers. Read about the best chat solutions for modern business.