• Shopify

    27 Best Shopify Apps for Your Store in 2021 [Boost Sales for Free]

    You’ve got a Shopify store, now’s the time to grow sales. Find the best Shopify apps to run your store and get sales.

  • Customer Success

    6 Steps to Measure Customer Satisfaction [Metrics, Pros & Cons]

    Happy customers stay with a company longer. This guide will walk you through the measuring process and show how to determine the degree of customer satisfaction.

  • Customer Service

    9 Types of Customer Service [Pros and Cons]

    Almost 70% of customers hang up when they cannot reach a support agent. But phone support is not the only type of customer service to offer. How else can you support your customers?

  • Abandoned Cart

    Best Solutions to Reduce Abandoned Cart Rate with Chatbots

    Shopping cart abandonment can be painful to ecommerce owners, but you can easily fix the most common issues. Why should you care? Because ecommerce competition is tough. Optimizing every aspect of your online store is a way to stand out.

  • Business Growth

    10 Good Customer Service Skills Required From Live Chat Customer Support Agents

    Good customer service is about bringing customers back. There are several skills that will help you to deliver such service as a live chat operator.

  • Chatbots

    12 Tricks to Generate Leads with Live Chat and Chatbots

    Live chat and chatbots. A perfect combination for a lead generation. Learn how to use these two tools to win new leads for your business.

  • Customer Success

    5 Tips To Handle Customer Complaints Like A Boss

    Customer complaints are an integral part of customer service but not always easy to deal with. Solve the issues and keep your customers happy by following 5 simple rules.

  • Chatbots

    Chatbots Explained: A Super Simple Guide For Amateurs

    Not sure what chatbot technology is? Don’t worry, we’ve discussed the role, functionality, and benefits of chatbots in the article below.

  • Customer Success

    8 Ways to Increase Your Ecommerce Conversion Rate with Live Chat

    Live chat has the highest consumer satisfaction rate at 92%. What makes live chat such a popular communication tool and how can your online business benefit from using it?

  • Business Growth

    How to Boost E-Commerce Conversion Rate with Chatbots in All Industries

    There are many reasons why leads don’t convert into customers. Chatbots, however, can increase user engagement by the continuous support assistance.

  • Live Chat

    What Is Live Chat? How Your Business Can Benefit From Live Chats With Customers

    Live chat creates a seamless connection between businesses and customers. What is it exactly, how does it work, and what are the benefits of this communication solution?

  • Video

    Traffic, but No Sales? 6 Steps to Increase Sales on Your Website

    Traffic with a really low conversion rate is the issue that many e-commerce owners face. Take those 6 steps and fix it.

  • Chatbots

    What Is a Chatbot? 10 AI Examples That Define the Future

    The ultimate guide to chatbots. What are they? What apps use chatbots? Discover what chatbots can do and how companies are using them right now.

  • Business Growth

    Live Chat Benefits and Solutions for Business Success

    What do we do when we want our business to be successful in the year 2019? We live chat with our customers. Read about the best chat solutions for modern business.