Even Better Chatbots for More Engagement and Sales
There are new features available in Tidio! Use chatbot cards, a new chat page, and Bots in Action - a more convenient chat notification system.
Latest articles
9 Best Customer Service Practices To Keep In Mind This Year
Customer service is about more than one’s individual skill set or how those skills impact the quality of communication with…
Conversational Marketing Simple Guide to Boost Engagement
What is conversational marketing? How does it work and how can you do it? Can conversational landing pages really boost conversions and engagement? And why do so many sales pages fail?
The 4 Types of Customers:
How to Recognize And Handle Them
There are four types of customers you can come across in sales and customer service. Learn what these types are and how to approach them.
27 Best Shopify Apps for Your Store in 2021 [Boost Sales for Free]
You’ve got a Shopify store, now’s the time to grow sales. Find the best Shopify apps to run your store and get sales.
6 Steps to Measure Customer Satisfaction [Metrics, Pros & Cons]
Happy customers stay with a company longer. This guide will walk you through the measuring process and show how to determine the degree of customer satisfaction.
7 Types of Customer Service: Pros and Cons
Examples of different types of customer service to improve your communication with the customer. Pros, cons and recommended industries for each type of customer service.