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There are many customer service channels available. Which of them suits your business best? That depends. Every type of customer…

Shopping cart abandonment can be painful to ecommerce owners, but you can easily fix the most common issues. Why should you…

Customer service is a means of making sure customers get the maximum satisfaction when interacting with your business. In terms…

Handling customer complaints is a crucial element of customer service strategy. Why should you have this part covered?

What are chatbots? You’ve heard of them for sure. Why are they generating so much noise among consumers? Why should…

Could you ever imagine that a computer program would free you from the grasps of the most repetitive tasks like…

While running an e-commerce store, it’s essential to turn every visitor into a repeat customer. This can be accomplished largely…

Growing an online business is getting more and more challenging. How can you maximize your chances of getting customers? Competitors…

The constant increase in revenue is one of the main goals of every business. Did you know you can achieve…

Nowadays, customers demand an instant response – you have to be there for them no matter what. Clients with no…

If you’re an online business owner, know this – chatbots are doing great in marketing, sales, and customer service. And…

What’s the point of having the traffic when no one’s buying anything? It’s pretty common that ecommerce store owners complain…

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