Let us share a piece of common sense advice - don’t bring a gun to a knife fight. If the annual turnover of your business does not really justify the expense, don’t spend thousands (or tens of thousands) on something you can have for free.
At Tidio, we believe in data-driven decisions, and understanding customers’ expectations and their needs is critical to consider when planning…
“Please contact us during normal business hours.” There’s a familiar phrase we’ve all heard. Or, we are on a website…
You’ve already heard of chatbots, but you’re not sure how to set them up? This guide will get you through.…
Good customer service is essential. No matter the quality of your product, if your CS team isn’t fantastic at serving…
Stay in touch with your customers, wherever and whenever you are
Are you intrigued by the idea of chatbots? Wondering how could a machine – that’s what a chatbot is, after all…