Zendesk vs. Intercom: The Ultimate Comparison Guide for 2024
Check out the ultimate comparison of Intercom vs. Zendesk. Learn the similarities and differences between the features of both software and choose the one that works for your organization.
How to Handle Multiple Chats at the Same Time? [Tips]
Find out why multiple chat software resonates well with customers and the challenges faced when handling multiple chats.
How To Do Chatbot Testing? Guide, Types of Tests & Checklist
Learn how to test your chatbot. Check out the types, a step-by-step guide, and a complete checklist for your chatbot testing.
Preparing for Black Friday: Ultimate Customer Service Checklist
Discover the essential Black Friday online shopping tips you can use this holiday season. Check out the best BFCM ecommerce strategies that will help solve the challenges of your customer service reps.
Top 10 PrestaShop Live Chat Modules for Better Engagement
Discover the best PrestaShop live chat support tools for your website. Learn about the relevant components of a live chat module, compare the pros and cons, and select an option that matches your ecommerce needs.
10 Best Returns Management Software for Ecommerce (2024)
Find out the best returns management software in the market. Learn and how you can manage product returns for your company.
Top 10 FAQ Software for Your Business [+Create FAQ Pages]
FAQ software helps customers find answers to frequently asked questions in the form of short and concise published content. Check out the best tools for your business and how to use it.
10 Best AI Tools for Ecommerce To Boost Sales in 2024
AI is a game-changer for online stores today. Discover the top AI tools for ecommerce that boost conversions and help you grow your brand.
10 Best Shopping Cart Abandonment Software in 2024
Find out the best cart abandonment recovery tools to help your online brand engage, convert, and retain your customers. Use these shopping cart abandonment solutions to enhance the overall marketing strategy for your ecommerce store.
A Full Guide to Chatbot Development [Best Practices & Tools]
Discover the key tips for custom chatbot development and compare the top services in this category. Explore the industries that will benefit most from chatbot implementation.
Integratec Boosts Qualified Lead Generation by 25% Using Tidio
A B2B SaaS company, Integratec, boosted qualified leads and improved tracking of client requests. Check out how they did it.
Gecko Hospitality Reaches 90% Customer Service Automation
Learn how Gecko Hospitality automated customer service requests and boosted lead generation. Discover how Tidio helps the business slash the response time.
Top 12 Customer Engagement Software for Businesses in 2024
Check out our list of the best customer engagement solutions in the market. Learn about the key features, pros and cons of user engagement tools, and what value they bring to your company.
Lyro AI Training: Best Practices & Step-By-Step Guide
Follow the step-by-step instructions to train your Lyro AI for maximum effectiveness.
7 Best Customer Communication Management Software in 2024
Examine the basics of CCM tools and explore some of their key benefits. Check out the best CCM software options for managing efficient customer interactions.
