What Is Help Desk Workflow? [Examples & Steps to Use]
Learn what help desk workflow is and why it’s important. Explore the most practical help desk workflow examples and the tips you can use to implement them.
Bella Santé Earns $66K in Sales After Switching to Lyro
Learn how Bella Sante grew sales and lead generation by implementing Lyro. Discover how this med spa automated customer service with AI chatbots from Tidio.
10+ Crucial AI Customer Service Statistics [2024 Data]
Explore the latest AI customer service statistics and emerging trends. Harness the potential of AI-driven customer service as a catalyst for business expansion.
10 Best Front Alternatives and Competitors [Free & Paid]
Compare the best Front alternatives and choose the best one for your business. Discover pros, cons, and pricing of the top Front competitors.
10 Help Desk Best Practices and Tips for Quality Support
Discover help desk best practices and tips you can use for your needs. Learn the key benefits of using a help desk system for your customer service.
15 Essential Help Desk Metrics & KPIs [+ Best Practices]
Learn the most important help desk metrics to measure your support efforts and performance. Discover how to calculate these KPIs and check out tips to improve your results.
The 10 Best Ecommerce Help Desk Software [Reviews]
Learn all about ecommerce help desk including benefits and main practices. Check out the best ecommerce help desk software available on the market.
Wide-Scale Generative AI Adoption: A Recap of Year in Prompts
Explore our original research marking a year spent with ChatGPT and generative AI. Find out about the main milestones, changes in society, and challenges that AI has brought on.
Top 10 Automated Ticketing Systems for 2024 [+Guide]
Discover the best automated ticketing system software on the web and explore its benefits and main features. Learn key tips to implement this system in your support processes
Wulff Beltton Hits 4.5/5 Client Rating After Switching to Tidio
Discover the benefits Wulff Beltton received after switching from Gorgias to Tidio. Learn about how this retail company boosted customer satisfaction, increased sales, and grew leads using Tidio.
ADT Security Service Boosts Sales By 17% Using Tidio
Learn about the benefits ADT Security Service gained from using Tidio. Discover how it increased the conversion rate and customer satisfaction since implementing the customer service tool.
Help Desk Management: 7 Tips for Success [+ Software]
Discover the best help desk management practices and learn the benefits they can bring to your business. Compare the features and pricing of the top help desk management software on the web.
The 10 Top SaaS Help Desk Software in 2024 [Reviews]
Compare the top SaaS help desk solutions available on the market. Discover the benefits, main features to look out for, and best practices to follow.
Help Desk vs. Service Desk: What Are the Differences?
Discover the most important difference between service desk and help desk. Explore their benefits and main features, and choose the best option for your business.
10 Essential Self-Service Statistics & Trends [2024 Data]
Delve into the most recent self-service statistics and trends. Unleash the power of customer self-service as a driving force for growing your business.
