Discover the Next Chapter of Customer Service
- 2024 Spring Edition
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  • 10-ways-to-provide-good-customer-service-with-live-chatBusiness Growth

    10 Vital Customer Service Chat Handling Skills for Agents

    Find out which skills can help you deliver better customer service as a live chat operator.

  • Angry customer cover imageCustomer Success

    How to Handle Angry Customers: Effective Techniques for Dealing with Irate Customer Situations

    How should you respond to a customer claim when the customer is at fault? How to handle an angry customer? Find out in our complete guide to dealing with difficult and irate customers.

  • Ecommerce chatbot cover imageBusiness Growth

    The Best Ecommerce Chatbots for Your Website [+Examples]

    Find out why launching a chatbot can be beneficial for your online store and discover the best platforms that offer ecommerce bots. Check out the best ecommerce bot examples on the market.

  • what is live chat cover imageLive Chat

    In-Depth Guide: What Is Live Chat and How Does It Work for Online Businesses and Websites?

    Learn what live chat is and find out more about its benefits. Discover how it works and how to add one to your website.

  • increase online sales cover imageBusiness Growth

    26 Ways to Increase Online Sales for Ecommerce Stores

    Traffic with a really low conversion rate is the issue that many e-commerce owners face. Take those 6 steps and fix it.

  • What is a chatbot cover imageChatbots

    What Is a Chatbot? How It Works and Why You Need It

    Discover all you need to know about chatbots and how they work. Explore the most common use cases and find out the benefits that come with using bots in your business.