Small Words, Big Impact – 9 Tips to Become a Better UX Writer for Chatbots
Who is a UX writer? UX writers (User Experience Writers or Digital Content Designers, as they are known in the…
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How Can I Use Live Chat on My WordPress Website?
The technology is just a tool for making people connect. You can now harness the power of this type of connection by adding a live chat box on your WordPress website.
How to Increase Customer Loyalty with Chatbots
How to Increase Customer Loyalty? It’s a tricky situation, isn’t it? Your business needs loyal customers more than anything else…
10 Principles of Conversational UI to Design Better Chatbots
A good conversational design can do wonders for your business. Chatbots are excellent customer service tools which can improve your…
The Best Welcome Message Examples to Onboard and Welcome New Users
Did you know that a welcome message can affect your business success too? Sales, marketing, or customer service play the most…
How to Make a Chatbot – the Costs and Pitfalls of Building Chatbots
Let us share a piece of common sense advice - don’t bring a gun to a knife fight. If the annual turnover of your business does not really justify the expense, don’t spend thousands (or tens of thousands) on something you can have for free.
Chatbot Trends And Stats In 2019
At Tidio, we believe in data-driven decisions, and understanding customers’ expectations and their needs is critical to consider when planning…