A short welcome message for customers can make their shopping experience a little bit nicer. However, it is one of the key factors when it comes to increasing your sales.
Let us share a piece of common sense advice - don’t bring a gun to a knife fight. If the annual turnover of your business does not really justify the expense, don’t spend thousands (or tens of thousands) on something you can have for free.
Our research shows that chatbots are on the rise. But what other trends regarding this new technology and customer service did we discover?
Still struggling with low sales? That’s because today’s customers are bored with queuing in telephone lines. They need speedy responses and 24/7 assistance. They need chatbots.
Chatbot building tutorial in 3 easy steps. No coding or any special technical knowledge is required.
Customer service is more than serving people - it’s about improving their experiences with high-quality assistance that emphasizes good communication, technological prowess, empathy, curiosity and writing skills.
You can easily integrate your Shopify store with Tidio. And there are plenty of reasons to do that. Find out how Tidio live chat and chatbots can help you generate more sales.