This ultimate guide covers all of the bases related to the customer support subject matter - definitions, best practices, useful skills and a little bit of history as well.
Instant messaging and live chat are both good choices for seamless chat experience across the web. But which one should you choose for your online support?
The structure of a flowchart/decision tree has much in common with chatbot design. Learn how to harness the power of flowcharts to make amazing chatbots.
Everything you need to know about subscription buttons. Learn how to add a subscribe button to YouTube videos or how to use a website subscription chatbot.
Meet live chat canned responses - the feature that saves your valuable time and a headache from being repetitive. Thanks to them, you avoid typing the same messages over and over again.
You’ll find both short- and long-term ideas to help you attract more targeted visitors and strategies that will help you increase conversions from the traffic you have so far.
Bots can free you from many repetitive tasks - chats, data analysis, sales reports, and more. Discover a collection of Shopify bots that can do some of the business work for you.