From HR chatbots to virtual beings that push the boundaries of AI. Discover some of the best chatbots used in education, ecommerce, healthcare, or entertainment.
There are new features available in Tidio! Use chatbot cards, a new chat page, and Bots in Action - a more convenient chat notification system.
Customer service is about more than one’s individual skill set or how those skills impact the quality of communication with…
The cookie cutter marketing no longer cuts it. But the conversational marketing does. Boost your sales by giving your customers the personalized approach they are looking for.
There are four types of customers you can come across in sales and customer service. Learn what these types are and how to approach them.
There are thousands of Shopify apps and all of them have one goal: to help you with your online business. We hand-picked 11 apps for you to try in 2019.
Happy customers stay with a company longer. This guide will walk you through the measuring process and show how to determine the degree of customer satisfaction.