• Customer Service

    The Definitive Guide To Customer Support

    This ultimate guide covers all of the bases related to the customer support subject matter - definitions, best practices, useful skills and a little bit of history as well.

  • Chatbots

    Chatbot Flowchart and Decision Tree Examples

    The structure of a flowchart/decision tree has much in common with chatbot design. Learn how to harness the power of flowcharts to make amazing chatbots.

  • Tips & Tutorials

    Subscribe Button Guide: How to Use Subscription Buttons in 2021

    Everything you need to know about subscription buttons. Learn how to add a subscribe button to YouTube videos or how to use a website subscription chatbot.

  • Live Chat

    Best Canned Responses For Customer Service [120+ Examples For Live Chat and Email + Tutorials]

    With canned responses, you can send immediate replies to your customers without typing them. See the best canned responses examples and learn how to use them in your email and live chat.

  • Business Growth

    How to Sell Online with a Low-Traffic Website

    You’ll find both short- and long-term ideas to help you attract more targeted visitors and strategies that will help you increase conversions from the traffic you have so far.

  • Chatbots

    Shopify Bots 101: From Sneaker Bot to Chatbot [2021 Guide]

    You’ve probably heard different things about Shopify bots. Some people say they’re illegal, but others are successfully using them to increase sales. Let’s clear up the confusion once and for all.

  • Chatbots

    Brainy Quotes about Chatbots and Technology

    Here is a selection of interesting and inspiring quotes about technology and chatbots. The quotes come from famous scientists, top journalists, and chatbot developers from all around the world.

  • Customer Service

    What Is Customer Service: Definition, Tips, Job Interview Questions, Examples

    Customer service is the “to be or not to be” for a company. Check what is the definition of (excellent) customer service? What are examples of good customer service and how to prepare for a job in the industry

  • Customer Success

    7 Tips to Get More Business Reviews

    There is nothing better than tons of flattering reviews next to the app logo as they ensure greater exposure, improve SEO and provide valuable feedback. So, how can your app earn those five-star reviews?

  • Tips & Tutorials

    How to Apply for Facebook Subscription Messaging and Get In

    In this post, we’ll explain what is facebook subscription messaging and we will show you exactly how to apply in 3 simple steps to get in!

  • Tips & Tutorials

    How to Integrate Tidio With Facebook Live Chat App (Messenger)

    One of the many useful Tidio live chat features is the possibility of integration with other platforms and apps. Learn how you can integrate Tidio with Facebook Messenger.

  • Customer Service

    Customer Relations—Definition & How to Manage [9 Examples]

    Taking care of current clients is more cost-effective than finding new ones. That’s why companies should strive for customer loyalty and aim at building long-lasting relationships with them.

  • Chatbots

    Chatbots FAQ – An Introduction To Chatbots, AI, ML, and NLP

    I would like to draw your attention to a significant difference between “Chatbot FAQ” and “FAQ Chatbot”.

  • Business Growth

    The Ultimate Chatbot, E-Commerce and Marketing Dictionary

    Here’s the ultimate lexicon which explains the most important terms related to conversational bots. You can use it as a handy chatbot reference and a first-aid glossary.

  • Customer Service

    Proactive vs. Reactive Customer Service: Pros and Cons

    Do you know the difference between proactive and reactive chat? Learn how to engage your website visitors through your live chat and turn them into customers.

  • Live Chat

    20 Best Practices For Live Chat Etiquette

    Just look at the statistics. For 90% of Americans, customer service is a determining factor whether or not to buy a product from a specific company. That’s a lot, right? Find out more about live chat etiquette for customer service!

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