This ultimate guide covers all of the bases related to the customer support subject matter - definitions, best practices, useful skills and a little bit of history as well.
The structure of a flowchart/decision tree has much in common with chatbot design. Learn how to harness the power of flowcharts to make amazing chatbots.
Everything you need to know about subscription buttons. Learn how to add a subscribe button to YouTube videos or how to use a website subscription chatbot.
With canned responses, you can send immediate replies to your customers without typing them. See the best canned responses examples and learn how to use them in your email and live chat.
You’ll find both short- and long-term ideas to help you attract more targeted visitors and strategies that will help you increase conversions from the traffic you have so far.
You’ve probably heard different things about Shopify bots. Some people say they’re illegal, but others are successfully using them to increase sales. Let’s clear up the confusion once and for all.
Here is a selection of interesting and inspiring quotes about technology and chatbots. The quotes come from famous scientists, top journalists, and chatbot developers from all around the world.
Customer service is the “to be or not to be” for a company. Check what is the definition of (excellent) customer service? What are examples of good customer service and how to prepare for a job in the industry
There is nothing better than tons of flattering reviews next to the app logo as they ensure greater exposure, improve SEO and provide valuable feedback. So, how can your app earn those five-star reviews?
In this post, we’ll explain what is facebook subscription messaging and we will show you exactly how to apply in 3 simple steps to get in!
One of the many useful Tidio live chat features is the possibility of integration with other platforms and apps. Learn how you can integrate Tidio with Facebook Messenger.
Taking care of current clients is more cost-effective than finding new ones. That’s why companies should strive for customer loyalty and aim at building long-lasting relationships with them.
I would like to draw your attention to a significant difference between “Chatbot FAQ” and “FAQ Chatbot”.
Here’s the ultimate lexicon which explains the most important terms related to conversational bots. You can use it as a handy chatbot reference and a first-aid glossary.
Do you know the difference between proactive and reactive chat? Learn how to engage your website visitors through your live chat and turn them into customers.
Just look at the statistics. For 90% of Americans, customer service is a determining factor whether or not to buy a product from a specific company. That’s a lot, right? Find out more about live chat etiquette for customer service!