CHATBOTS

Automate sales with a powerful chatbot builder

Use one of our 35+ pre-designed templates or easily build your own chatbots

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CHATBOTS

They are talking about us!

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Chatbots can generate sales

Explore new ways to capture leads and generate more sales. Discover some of our most popular sales chatbots templates:

Discount for new/returning visitors
Product recommendation
Abandoned cart saver

Discount for new/returning visitors

Set up personalized messages offering a discount to new and returning visitors.

Discount for new/returning visitors

Product recommendation

Sell more by recommending hot deals and cross-sell offers.

Product recommendation

Abandoned cart saver

Stop 60% of your customers from abandoning their carts by offering a discount.

Abandoned cart saver
Order placement
Upselling
Lead generation

Order placement

Enable your customers to place orders directly in the chat widget on your website.

Order placement

Upselling

Increase order value by offering free delivery on orders over $X amount.

Upselling

Lead generation

Automatically collect and qualify leads based on their behavior on your website.

Lead generation

...

and many more, including product recommendation, product availability, and news and updates chatbots.

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Chatbots can fully automate your customer service

Support multiple conversations at scale, without sacrificing the quality.

Shipping policy

Automatically send answers to your customers’ queries about shipping policy.

AI-powered

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Tidio chatbot with answers about shipping policy

Order status

Let a chatbot update your customers about their order status.

AI-powered

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Tidio chatbot that updates your customer about their order status

Handle returns query

Handle receiving and processing returns automatically.

AI-powered

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Tidio chatbot that handles returns

FAQ bot for online store

Set up a FAQ chatbot that will answer all repetitive questions about your products.

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Tidio chatbot with faq for online store

FAQ bot for restaurants

Set up a FAQ chatbot that will inform the customers about booking and delivery times.

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Tidio chatbot with faq for online store

AI Responder

Let a chatbot answer all repetitive questions and focus on more complex issues.

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Tidio chatbot that answers to repetitive questions

Chatbots can reduce your customer support team’s workload

Reduce your customer support team’s duties, so your agents can focus on more complex issues.

Operator not responding
Automatic reply for missed conversations
Measure customer satisfaction

Operator not responding

Send a message to a visitor who hasn't received a reply for some time during a conversation with you.

Operator not responding

Automatic reply for missed conversations

Send an automatic reply when all operators are busy.

Automatic reply for missed conversations

Measure customer satisfaction

Attach quick surveys to a goodbye message for insightful customer feedback.

Measure customer satisfaction
Automate answers to repetitive questions
Easily segment users
Notify operators about specific actions

Automate answers to repetitive questions

Include chatbots in your conversation to step in and handle the most repetitive actions like checking order status and processing returns.

Automate answers to repetitive questions

Easily segment users

Easily group website visitors and customers based on their behavior to send them personalized messages.

Easily segment users

Notify operators about specific actions

Notify operators when the customer closes the chat window, wants to leave the website, or wants to set up a conversation with a human agent.

Notify operators about specific actions

...

and many more, including chatbots that launch only on specific days, and inform website visitors about operators’ availability.

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Create your own chatbot from scratch in seconds, 100% codeless

You don’t have to be a tech-savvy genius to create chatbots. Tidio offers an intuitive chatbot builder in a form of a drag-and-drop visual editor, so you can quickly hit the ground running.

Chatbot building process

Each chatbot is made of building blocks called nodes. When connected logically, they tell the chatbot what to do and when.

Actions

Tell the chatbot what to do:

Send messages (text, photos)

Collect information by asking a question

Create a carousel of choices for a visitor

Create a selection of buttons for a visitor

Triggers

Tell the chatbot to launch when:

A visitor visits a specific page

A visitor comes to your website for the first time

A visitor returns to your website

A visitor uses a specific keyword or phrase

Conditions

Tell the chatbot to act only when:

Your operators are online or offline

A visitor is using a specific language

A visitor comes to your website during a specific timeframe (days of the week)

A visitor is using a specific browser

See how our chatbots helped 3M businesses generate 20M leads and $400M in sales

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Finn R

Finn R

Consultant

Tidio modern chat and in real time to communicate on our website

Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing us from the beginning its very easy installation and its great design that far surpasses that of many other Chat that even adapts very well to the design that has in our page and any other than the one in which it is implemented. Your messaging system is also very good making any conversions you have with the client more efficient, and with the ability to program a message for cases where you are not available to perform customer service has been an excellent lifesaver and It helps not to lose potential customers.

Source: G2
Alexandra L

Alexandra L

Business Administration

Perfect chat for conversions

The most helpful is receiving instant chat messages of your customers, so that you can solve all of their doubts and try to sell them your product. I also find very helpful the fact that you can check the location of the visitor that's chatting in your Tidio Live Chat.

Donna T

Donna T

Co-Founder

So excited about Tidio!

I love how easy Tidio is to set up. I was up and running in less than 10 minutes AND that included chatting with their amazing tech support. We are starting with free, see how we do then upgrade!

Satish P

Satish P

Founder

One of the best chatbot development platforms

Tidio has a user-friendly UI/UX. It is very easy to understand and use. The design and animation of the chat widget are also very good. It also has a good chatbot flow builder. The analytics part of the dashboard is very useful. It helps to generate insights into the chatbot.

Baylen M

Baylen M

Marketing Consultant

Exceptional Value with Great Scalability

For quickly growing organizations, Tidio grows with you. The price is very affordable, especially compared to most other similar software that is at a higher price point with less functionality. Initial buildout time is very quick and changes are easy. Our company account has been evolving since we started it, with more people being added and more automations being created. Whenever I need to contact support, the answer is always immediate and very helpful.

Davis E

Davis E

Sales Executive

The Greatest tool for your website to have good customer support!

Tidio always notifies me when a new customer enters my online store, that way, when a customer has any questions im already there and ready to answer. I also find really useful that they also have an app, so i can answer both from my phone and laptop. I could continue explaining the benefits for a long time, but to sum it all app, i just think that Tidio is the best software for you to generate more sales on your store, and have a great customer service

Guilherme F

Guilherme F

Owner

The best looking and featureful chat platform we've ever tried

The design customization is excellent even in the free plan. The chatbot works like a charm, and we couldn't be happier with Tidio's support team. Also, the pricing is fair.

Bobby H

Bobby H

Consultant

Use Tidio and you will love him!

WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent that supports the client, it is very easy to work since the platform is very pleasing to the eye and makes it easy to navigate the entire platform. In addition we can use the chat bot to attend and capture the customer's attention and even give basic and fast response.

Farzan A

Farzan A

Web Designer

Excellent service and product

The automation - hands down. I use Tidio all the time and suggest it to my clients for its ease of use and excellent support. I've not used it yet with shopping carts but I can really imagine it being awesome - will definately test it out.

Cody C

Cody C

Consultant

Tidio is the best live chat for your web

We love Tidio because we can communicate with our customers instantly with the online chat. With Tidio we have everything in one, chat, emails, ticket system and Messenger. Its design is beautiful and can be customized or adapted to the appearance of your company. If you do not have available agents you can configure messages without connection, Tidio is compatible with mobile devices, Windows, iSO and Mac so you can always communicate with your customers without compatibility problems.

Shervin K

Shervin K

CEO

An all in one chat bot automation tool

The fact that I can have all the features of other chatbot tools + online live chat in multiple language + email marketing service with ready built tempaltes and above all, a perfect support team that are always online for you to help.

Nathan C. W

Nathan C. W

Managing Director

Excellent product. Excellent support.

Tidio offers intuitive, accessible technology for our team to use from the desktop, browser, and phone. The technology is fresh and modern and easy to customize.

Fred M

Fred M

Consultant

Tidio the best program that exists to chat live

We love it, we like it, we love using Tidio! It is the best to chat live with our customers on the web. It is fast and simple, it does not consume resources in our hosting. It was easy to install and configure it to the design of our website. We use the trial version and without doubt then we acquired a payment plan since we wanted to have the best features.

Matthew R

Matthew R

Consultant

Tidio the best modern chat today

Tidio is the best chat we have used in our company! It is modern, has a pretty attractive design and makes it comfortable and pleasant to work with, besides that we can customize it. It was very easy to implement it on our website with a code that we offer and the best of all is its main feature, the power to communicate with customers who visit our website in real time in search of a service or product.

Melissa J

Melissa J

Consultant Telecommunications

Use an excellent modern chat with Tidio

We are fascinated by Tidio because it is one of the best real time chat programs. It is very modern, easy to use and install (we only upload a code to our site and voila!), And its design adapted very well to that of our company. With Tidio it is very easy to communicate with people who visit our site in real time, we can provide support, specify sales and resolve concerns. With Tidio we improved our sales because it allowed us to improve our communication.

Finn R

Finn R

Consultant

Tidio modern chat and in real time to communicate on our website

Tidio is undoubtedly one of those who meet the list of best LiveChats pleasing us from the beginning its very easy installation and its great design that far surpasses that of many other Chat that even adapts very well to the design that has in our page and any other than the one in which it is implemented. Your messaging system is also very good making any conversions you have with the client more efficient, and with the ability to program a message for cases where you are not available to perform customer service has been an excellent lifesaver and It helps not to lose potential customers.

Alexandra L

Alexandra L

Business Administration

Perfect chat for conversions

The most helpful is receiving instant chat messages of your customers, so that you can solve all of their doubts and try to sell them your product. I also find very helpful the fact that you can check the location of the visitor that's chatting in your Tidio Live Chat.

Donna T

Donna T

Co-Founder

So excited about Tidio!

I love how easy Tidio is to set up. I was up and running in less than 10 minutes AND that included chatting with their amazing tech support. We are starting with free, see how we do then upgrade!

Satish P

Satish P

Founder

One of the best chatbot development platforms

Tidio has a user-friendly UI/UX. It is very easy to understand and use. The design and animation of the chat widget are also very good. It also has a good chatbot flow builder. The analytics part of the dashboard is very useful. It helps to generate insights into the chatbot.

Baylen M

Baylen M

Marketing Consultant

Exceptional Value with Great Scalability

For quickly growing organizations, Tidio grows with you. The price is very affordable, especially compared to most other similar software that is at a higher price point with less functionality. Initial buildout time is very quick and changes are easy. Our company account has been evolving since we started it, with more people being added and more automations being created. Whenever I need to contact support, the answer is always immediate and very helpful.

Davis E

Davis E

Sales Executive

The Greatest tool for your website to have good customer support!

Tidio always notifies me when a new customer enters my online store, that way, when a customer has any questions im already there and ready to answer. I also find really useful that they also have an app, so i can answer both from my phone and laptop. I could continue explaining the benefits for a long time, but to sum it all app, i just think that Tidio is the best software for you to generate more sales on your store, and have a great customer service

Guilherme F

Guilherme F

Owner

The best looking and featureful chat platform we've ever tried

The design customization is excellent even in the free plan. The chatbot works like a charm, and we couldn't be happier with Tidio's support team. Also, the pricing is fair.

Bobby H

Bobby H

Consultant

Use Tidio and you will love him!

WE LOVE Tidio! It has such a beautiful interface, updated, modern. For the agent that supports the client, it is very easy to work since the platform is very pleasing to the eye and makes it easy to navigate the entire platform. In addition we can use the chat bot to attend and capture the customer's attention and even give basic and fast response.

Farzan A

Farzan A

Web Designer

Excellent service and product

The automation - hands down. I use Tidio all the time and suggest it to my clients for its ease of use and excellent support. I've not used it yet with shopping carts but I can really imagine it being awesome - will definately test it out.

Cody C

Cody C

Consultant

Tidio is the best live chat for your web

We love Tidio because we can communicate with our customers instantly with the online chat. With Tidio we have everything in one, chat, emails, ticket system and Messenger. Its design is beautiful and can be customized or adapted to the appearance of your company. If you do not have available agents you can configure messages without connection, Tidio is compatible with mobile devices, Windows, iSO and Mac so you can always communicate with your customers without compatibility problems.

Shervin K

Shervin K

CEO

An all in one chat bot automation tool

The fact that I can have all the features of other chatbot tools + online live chat in multiple language + email marketing service with ready built tempaltes and above all, a perfect support team that are always online for you to help.

Nathan C. W

Nathan C. W

Managing Director

Excellent product. Excellent support.

Tidio offers intuitive, accessible technology for our team to use from the desktop, browser, and phone. The technology is fresh and modern and easy to customize.

Fred M

Fred M

Consultant

Tidio the best program that exists to chat live

We love it, we like it, we love using Tidio! It is the best to chat live with our customers on the web. It is fast and simple, it does not consume resources in our hosting. It was easy to install and configure it to the design of our website. We use the trial version and without doubt then we acquired a payment plan since we wanted to have the best features.

Matthew R

Matthew R

Consultant

Tidio the best modern chat today

Tidio is the best chat we have used in our company! It is modern, has a pretty attractive design and makes it comfortable and pleasant to work with, besides that we can customize it. It was very easy to implement it on our website with a code that we offer and the best of all is its main feature, the power to communicate with customers who visit our website in real time in search of a service or product.

Melissa J

Melissa J

Consultant Telecommunications

Use an excellent modern chat with Tidio

We are fascinated by Tidio because it is one of the best real time chat programs. It is very modern, easy to use and install (we only upload a code to our site and voila!), And its design adapted very well to that of our company. With Tidio it is very easy to communicate with people who visit our site in real time, we can provide support, specify sales and resolve concerns. With Tidio we improved our sales because it allowed us to improve our communication.

Tidio chatbot integrations

Easily integrate all your platforms with Tidio’s chatbot software.

Integration with Zapier
Integration with Shopify
Integration with Instagram
Integration with Messenger

Start building chatbots today

Free plan available. No credit card required.

Chatbots in numbers

Still not convinced? See how chatbots can help your business grow better

50%

Over 50% of customers expect a business to be available 24/7

69%

69% of customers said they’d prefer chatbots for receiving instant responses

67%

Chatbots increase sales by 67% on average

$142

Consumer retail spending via chatbots will have reached $142 billion by 2024

30%

Chatbots can help companies save up to 30% of their customer support costs

57%

57% of businesses claimed that chatbot delivers large ROI on minimal investment

Sources: VentureBeat, Cognizant, Forbes, CNBC, IBM, AccentureDigital by AI Multiple Report

FAQ

Tidio’s chatbots: Frequently asked questions

What is a chatbot and how it works?

A chatbot is a computer program that can simulate human communication via text chats. Chatbots are programmed with the elements of artificial intelligence to recognize elements of speech and engage in simple tasks based on the triggers. Many chatbots can be integrated with messaging apps or websites.

What are chatbots used for?

Chatbots are used in online conversations, usually replacing a human operator of a live chat. They can be a powerful tool to engage your website visitors, answer FAQs, generate leads, and save abandoned carts.

Who offers the best chatbots?

The best chatbot is the one that fully addresses your specific needs. When choosing a chatbot for your website, you must ask yourself: What integrations am I the most interested in? In which scenarios do I want to use the chatbot? How advanced does the chatbot need to be? Once you have your answers, you’ll be able to choose the best chatbot builder for you.

Are chatbots free?

With Tidio free plan, you can use chatbots to reach up to 100 unique visitors per month. Once your business grows and your website starts attracting significant traffic, you can upgrade to one of our paid plans that expand your chatbot reach to even an unlimited number of monthly visitors.

Do I need to know coding to build a chatbot?

You don’t need any coding skills to build chatbots. With an advanced customer service platform, like Tidio, you can easily create and customize chatbots by yourself, without coding.

How to make a chatbot?

As soon as you have your Tidio account, you gain unlimited access to canned chatbot templates that you can activate with just a few clicks. If you’d like to create a chatbot from scratch, you can use our easy-to-use bot builder with a visual editor.

What are the benefits of using chatbots?

Increased sales, better lead generation and nurturing, 24/7 automated customer support, and lower customer service costs are the main benefits of using a chatbot. Additionally, a chatbot on your website can increase customer engagement and increase team productivity.

Which businesses should use chatbots?

Any business that gets a lot of queries from the customers and/or offers a range of similar products (like e-commerce) will benefit from using a chatbot among their marketing tools. Chatbots can be helpful wherever customer experience is key.

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