Chatbots

Engage, support, and convert your
customers with chatbots, even while
you sleep.

Automate your lead generation, sales, and customer service and focus on
growing your business. Let chatbots handle the repetitive stuff.

chatbot templates
chatbot templates

Choose from ready-to-use chatbots for your website

All you need to do is choose one of our pre-made templates. *click* - and your new chatbot is active on your website, already helping you grow.

chatbot templates chatbot templates

Build your own chatbot - no coding skills needed

Easily customize existing templates or create your own chatbot tailored to your business. Just connect the dots with a simple drag-and-drop builder.

Chatbot builder
or icon

Popular Chatbots

Lead generation bot
Engage and generate more leads. This chatbot will collect your visitors’ emails or phone numbers.
Welcome new visitors
Send a greeting to everyone who is visiting your website for the first time.
Visitor leaves page
Reach out to your visitors before they leave your website.
Returning visitor
Welcome visitors who return to your website.
Abandoned cart discount
Up to 60% of your clients may abandon their carts. Prevent that by offering a small discount.
Order a phone call
Upon a visitor's first visit, this chatbot will ask them if they'd like a phone call to get more information.
Operator doesn’t respond
Message a visitor who hasn't received a reply for some time during a conversation with you.
add your chatbot
Your custom bot
Create your own bot from scratch to match your business needs.

add your chatbot
Your custom bot
Create your own bot from scratch to match your business needs.
Chatbot widget

Automate your customer service with chatbots

Thanks to Natural Language Processing technology, chatbots identify common and repeating questions; leaving more time for your operators to handle complex enquiries.


quote mark

The perfect solution for collecting leads, giving discounts, helping customers, and anything else you need for engagement on an e-commerce site. It's so easy to use and brilliantly designed. Don't run an e-commerce site without it!

Eris Sharon

studiojewelry.com

New ways to measure customer satisfaction

Chatbots will help you understand the needs of your customers. Choose short-answer questions, ratings, or surveys and get actionable customer feedback that will help your business grow.

chatbots in action
Woman is using live chat

Integrate with MailChimp and Zapier

Easily segment visitors into cool, warm, and hot leads thanks to seamless integrations. Collect user information and preferences for personalised follow-ups and customized promotions.

mailchimp integration zapier integration

quote mark

By far the best experience with any live chat software that I’ve ever had, period. Tidio has helped me so much with acquiring leads, managing customer support, and organizing my contacts. It made my website look WAY more professional, and I can tell my customers are happy using it as well. It’s super simple to use, and makes building bots a breeze.

Matt Lopez

cryptomavericks.io

Frequently Asked Questions

What exactly is a chatbot?

A chatbot is a set of predefined rules that allow you to automatically communicate with your customers, and achieve your business goals in an innovative and effective way. With chatbots, you can engage your website visitors, answer FAQs, generate leads, save abandoned carts, and much more in terms of sales, marketing, and customer service automation.

Do I need to know coding to build a chatbot?

Absolutely not! Once you create your account with Tidio, you gain unlimited access to pre-made chatbot templates that you can activate with just a few clicks. If you’d like to customize them to your needs or create a chatbot from scratch, you can use the chatbot editor’s simple graphical interface, where you can easily modify your chatbot’s behavior to achieve the desired results.

How do I build my first chatbot?

Building a chatbot with Tidio is extremely simple. With our user-friendly drag-and-drop editor you determine when the chatbot should trigger, what actions it should perform (like sending a message or collecting contact info), and what conditions it should follow. Achieving goals like increasing sales, generating leads, and automating your customer service has never been easier!

Can my chatbot speak multiple languages?

Yes - to properly serve your international customers, you can personalize your chatbot’s messages based on your website visitors' location or their browser language settings. With a simple condition, you can quickly prepare different sets of chatbot actions that will be understood no matter what language your customer speaks.

How much do chatbots cost?

With Tidio, you can start using chatbots for free. After your business grows thanks to chatbots and your website starts receiving significant traffic, you can upgrade to one of our paid plans that expand your chatbots’ reach.

How do chatbots help with lead generation?

Chatbots are one of the most effective ways of generating leads on your website. They engage your visitors in a conversational way, which allows you to create an instant, natural connection with your website visitors. Chatbots can trigger in the exact moment your potential customers are most likely to share their contact info and will help you automate your business growth.

Chatbots are there for your customers 24/7
so you don’t have to be

Generate leads, power up your sales, and answer your customers’
questions absolutely automatically.

Try it out