Engage, support, and convert your customers with chatbots, even while you sleep.

A chatbot is a set of predefined rules that allow you to automatically communicate with your customers, and achieve your business goals in an innovative and effective way. With chatbots, you can engage your website visitors, answer FAQs, generate leads, save abandoned carts, and much more in terms of sales, marketing, and customer service automation.

Absolutely not! Once you create your account with Tidio, you gain unlimited access to pre-made chatbot templates that you can activate with just a few clicks. If you’d like to customise them to your needs or create a chatbot from scratch, you can use the chatbot editor’s simple graphical interface, where you can easily modify your chatbot’s behaviour to achieve the desired results.

Building a chatbot with Tidio is extremely simple. With our ser-friendly drag-and-drop editor you determine when the chatbot should trigger, what actions it should perform (like sending a message or collecting contact info), and what conditions it should follow. Achieving goals like increasing sales, generating leads, and automating your customer service has never been easier!

Yes - to properly serve your international customers, you can personalise your chatbot’s messages based on your website visitors' location or their browser language settings. With a simple condition, you can quickly prepare different sets of chatbot actions that will be understood no matter what language your customer speaks.

With Tidio, you can start using chatbots for free. After your business grows thanks to chatbots and your website starts receiving significant traffic, you can upgrade to one of our paid plans that expand your chatbots’ reach.

Chatbots are one of the most effective ways of generating leads on your website. They engage your visitors in a conversational way, which allows you to create an instant, natural connection with your website visitors. Chatbots can trigger in the exact moment your potential customers are most likely to share their contact info, and will help you automate your business growth.