Engage, support, and convert your
customers with chatbots, even while
Automate your lead generation, sales, and customer service and focus on
growing your business. Let chatbots handle the repetitive stuff.
Choose from ready-to-use chatbots for your website
All you need to do is choose one of our pre-made templates. *click* - and your new chatbot is active on your website, already helping you grow.
Build your own chatbot - no coding skills needed
Easily customize existing templates or create your own chatbot tailored to your business. Just connect the dots with a simple drag-and-drop builder.
Automate your customer service with chatbots
Thanks to Natural Language Processing technology, chatbots identify common and repeating questions; leaving more time for your operators to handle complex enquiries.
The perfect solution for collecting leads, giving discounts, helping customers, and anything else you need for engagement on an e-commerce site. It's so easy to use and brilliantly designed. Don't run an e-commerce site without it!
New ways to measure customer satisfaction
Chatbots will help you understand the needs of your customers. Choose short-answer questions, ratings, or surveys and get actionable customer feedback that will help your business grow.
Integrate with MailChimp and Zapier
Easily segment visitors into cool, warm, and hot leads thanks to seamless integrations. Collect user information and preferences for personalised follow-ups and customized promotions.
By far the best experience with any live chat software that I’ve ever had, period. Tidio has helped me so much with acquiring leads, managing customer support, and organizing my contacts. It made my website look WAY more professional, and I can tell my customers are happy using it as well. It’s super simple to use, and makes building bots a breeze.
Frequently Asked Questions
What exactly is a chatbot?
A chatbot is a set of predefined rules that allow you to automatically communicate with your customers, and achieve your business goals in an innovative and effective way. With chatbots, you can engage your website visitors, answer FAQs, generate leads, save abandoned carts, and much more in terms of sales, marketing, and customer service automation.
Do I need to know coding to build a chatbot?
Absolutely not! Once you create your account with Tidio, you gain unlimited access to pre-made chatbot templates that you can activate with just a few clicks. If you’d like to customize them to your needs or create a chatbot from scratch, you can use the chatbot editor’s simple graphical interface, where you can easily modify your chatbot’s behavior to achieve the desired results.
How do I build my first chatbot?
Building a chatbot with Tidio is extremely simple. With our user-friendly drag-and-drop editor you determine when the chatbot should trigger, what actions it should perform (like sending a message or collecting contact info), and what conditions it should follow. Achieving goals like increasing sales, generating leads, and automating your customer service has never been easier!
Can my chatbot speak multiple languages?
Yes - to properly serve your international customers, you can personalize your chatbot’s messages based on your website visitors' location or their browser language settings. With a simple condition, you can quickly prepare different sets of chatbot actions that will be understood no matter what language your customer speaks.
How much do chatbots cost?
With Tidio, you can start using chatbots for free. After your business grows thanks to chatbots and your website starts receiving significant traffic, you can upgrade to one of our paid plans that expand your chatbots’ reach.
How do chatbots help with lead generation?
Chatbots are one of the most effective ways of generating leads on your website. They engage your visitors in a conversational way, which allows you to create an instant, natural connection with your website visitors. Chatbots can trigger in the exact moment your potential customers are most likely to share their contact info and will help you automate your business growth.
Chatbots are there for your customers 24/7
so you don’t have to be
Generate leads, power up your sales, and answer your customers’
questions absolutely automatically.