New visitor discounts
Encourage new visitors to make a purchase with a custom welcome discount.
Accelerate your growth with custom automations
Optimize your business performance with plug-and-play chatbots. Automate your sales, support, and customer service so you can achieve your growth goals faster.
4.7 from 1716+ reviews
4.7 from 1411+ reviews
4.8 from 418+ reviews
Capture leads and generate more sales
Make lead generation easy
Automatically collect and qualify leads based on their behavior on your website. Greet new and returning customers with personalized messages and discounts to increase conversions. Have chatbots collect customer emails so you can target them with marketing campaigns.
Increase your average order value
Recommend products that complement what the prospect is already purchasing or has viewed on your website to increase order value. Offer free shipping for purchases over a certain amount so customers would add more items to their carts to reach that threshold.
Reduce cart abandonment
Boost sales with automated discounts. Convince customers to complete a purchase by offering them a small discount when they review their carts.
Accelerate growth with
chatbots
Improve your business with sales, support, and customer service automation
Get started
Free plan available. No card required
Streamline the buying process
Simplify shopping
Enable your customers to place orders directly in the chat widget.
Offer status updates
Let a chatbot update your customers on their order status and tracking information.
Increase engagement with discounts
Use pop-ups, spinning wheels, and post-purchase messages to increase user engagement with exclusive discounts.
Win more loyal customers with five-star support
Answer customers in their preferred language
Answer questions about product availability, shipping policies, returns, and more, in your customers' preferred language. Tidio chatbots support 16 languages, helping you provide support to a global audience.
Give time-sensitive information to your agents
Chatbots notify your operators when customers close the chat window, are prepared to leave the website, or want to talk with a human agent, so they can respond accordingly.
Understand your customers
Chatbots send pre-chat surveys to collect information about your leads. They also ask for customer feedback so you can assess their performance and improve your services.
Automate your business with plug-and-play chatbots workflows
Achieve more with less effort. Explore 35+ chatbot templates for sales, support, and customer service
Reduce abandoned carts
Convince customers to complete a purchase by offering them a price reduction when they view their carts.
Recommend products
Increase your average order value by recommending products based on user activity.
FAQ for online store
Provide answers regarding shipping, order status, product availability, and more.
Create your own chatbot without writing a single line of code
You donât have to be a tech-savvy genius to create chatbots. With Tidioâs drag-and-drop chatbot builder, you can build a custom chatbot workflow in minutes.
Each chatbot is made of building blocks called nodes. When connected logically, they tell the chatbot what to do and when.
Actions
Tell the chatbot what to do:
Send messages (text, photos)
Collect information by asking a question
Create a carousel of choices for a visitor
Create a selection of buttons for a visitor
Triggers
Tell the chatbot to launch when:
A visitor visits a specific page
A visitor comes to your website for the first time
A visitor returns to your website
A visitor uses a specific keyword or phrase
Conditions
Tell the chatbot to act only when:
Your operators are online or offline
A visitor is using a specific language
A visitor comes to your website during a specific timeframe (days of the week)
A visitor is using a specific browser
Transparent pricing model
1. Forever Free - 0 USD
Get started for free so you can talk to customers in real-time and create limited automations with chatbots.
2. Paid Plans - from 29 USD / mo
Create complex automations with customizable chatbots. Access better chat limits. And more.
3. Custom - from 394 USD / mo
Collaborate with a dedicated success manager and get personalized advice on how to build automated workfows.
Donât have time to set up your own chatbots? Weâll do it for you
Get done-for-you chatbots with Tidio+
Looking to develop customized chatbots for your business? Our Tidio+ plan is the simplest way to get started. Our Customer Success team will work with you to understand your objectives and design workflows that are tailored to your business requirements.
Discover Tidio+ plan
Tidio integrates with all your work tools
Connect Tidio to dozens of ecommerce tools and platforms in less than 5 minutes.
More than chatbots. An all-in-one solution to scale your organization
Increase your website conversions with Live chat
Talk to leads in real-time. Recommend products and offer discounts based on user behavior without leaving the chat.
Improve customer satisfaction with Ticketing
Monitor, prioritize, and assign customer requests. Turn support emails into tickets and keep track of customers requests.
Supercharge your support team with Tidio AI
Classify conversations based on their intent. Enhance your messages for better and faster replies.
Donât take our word for it, check how Tidio helps users grow their business
Get more leads
GET THIS PROGRAM - it has already boosted my sales leads by 34% in a matter of hours. Don't waste your time, searching - Tidio does it all. I am very pleased how they helped get me started too.
Review on G2
Increase conversion rate
My conversion rate went from 1.4 to 4.8! This is amazing and makes me a lot of money automatically!
Review on Shopify
Generate more sales
Tidio helped me make over 60k in sales in just a few months. Customer retention rate is a lot higher and a benefit is the sales!
Review on G2
Increase satisfaction rate
Since having Tidio integrated into our website we have seen sales nearly double and positive reviews triple.
Review on G2
Accelerate growth with chatbots
Improve your business with sales, support, and customer service automation
Get started
Free plan available. No card required
FAQ
Yes, our free-forever plan includes chatbots. Here are some other frequently asked questions:
What is a chatbot and how does it work?
A chatbot is a computer program that can simulate human communication via text messages. Tidio chatbots are designed to understand your visitorsâ inquiries and engage in simple tasks based on specific triggers. Â A trigger is essentially a chatbot node that tells the bot when to start. Each new workflow always starts with a trigger. Think of something like âif X happens, then do Yâ, but with more rules and parameters.
What can I use chatbots for?
Tidio chatbots can accomplish a variety of tasks, but theyâre generally used to replace human operators in online conversations or to engage website visitors. They can be a powerful tool, helping you start chats with website visitors, answer FAQs, generate leads, save abandoned carts, and more.
Are Tidio chatbots free?
Tidioâs free-forever plan gives you access to 100 chatbot triggers. Simply put, the free plan enables you to engage up to 100 unique visitors per month via chatbots. Once your business grows and your website starts attracting significant traffic, you can upgrade to one of our paid plans that expand your chatbot limit so you can engage more visitors each month.
Do I need to know coding to build a chatbot?
You donât need any coding skills to build chatbots. With Tidio, you can easily create and customize chatbots by yourself without writing a single line of code.
How can I make a chatbot?
Your Tidio account gives you unlimited access to 35+ chatbot templates. You can activate a template with a few clicks, and you can customize it using our drag-and-drop chatbot builder. If you want to create a chatbot from scratch, you can use our visual editor to combine different rules and triggers.
What are the benefits of using chatbots?
The main benefits of using chatbots include:
Easier lead generation and nurturing
Increased sales
24/7 automated customer support
Lower customer service costs
Increased customer engagement and satisfaction
Increased team productivity
What businesses should use chatbots?
Chatbots are ideal for any business that gets a lot of customer queries and/or offers a variety of products. They can help you provide a superior customer experience, which is key to increasing your sales and loyalizing your customers.
Join 300k+ businesses that use Tidio Chatbots
Improve your business with sales, support, and customer service automation
Get started
Free plan available. No card required