Chatbot. Your Tireless 24/7
Customer Support Agent
Automate lead generation and customer service in no time. Focus on growing your business and let Tidio chatbots
handle the tedious stuff. That’s what they’re made for.
Get a Ready-to-Use Online Chatbot for Your Website
All you need to do is pick one of our conversation bot templates. Just click, and your new AI chatbot will get activated and start to help you grow right away.
Easy Chatbot Online. No Coding Skills Needed
Customize our ready-made templates or create your own customer service bot tailored to your business needs. It’s child’s play with our intuitive drag-and-drop builder.
Popular Website Chatbots
Explore the most popular scenarios for bot conversations.
Find the one you need and install on your website in a few clicks.
Automate Your Customer Service With Chatbots
Our chatbot app uses Natural Language Processing (NLP) technology to quickly identify frequently used words and help your customers with simple inquiries. Your operators gain more time to handle complex issues.
The perfect solution for collecting leads, giving discounts, helping customers, and anything else you need for engagement on an e-commerce site. It's so easy to use and brilliantly designed. Don't run an e-commerce site without it!
New Ways to Measure Customer Satisfaction
Use chatbots to better understand your customers’ needs. Set up short-answer questions, ratings, or surveys, and get actionable customer feedback to help your business grow.
Tidio has helped me qualify my traffic in a way that was never possible before - separating window shoppers from potential buyers with a bot that would offer a small discount. Having this segmentation helped us be more successful in retargeting campaigns.www.whiskerbag.com
Over 1000 positive reviews
Create a free account and set up your first chatbot today.
MailChimp and Zapier Integrations
Easily segment visitors into cool, warm, and hot leads thanks to seamless integrations. Have a chatbot collect user information and preferences for personalized follow-ups and customized promotions.
By far the best experience with any live chat software that I’ve ever had, period. Tidio has helped me so much with acquiring leads, managing customer support, and organizing my contacts. It made my website look WAY more professional, and I can tell my customers are happy using it as well. It’s super simple to use, and makes building bots a breeze.
Chatbots - Frequently Asked Questions
What is a chatbot used for?
A chatbot is computer software that can recreate human communication via voice instructions, text chats, or both. Many chatbots (a.k.a. chatterbots) incorporate AI chatbot features and can be integrated with messaging apps or websites. You can use a chatbot to engage your website visitors, answer FAQs, generate leads, save abandoned carts, and much more in terms of sales, marketing, and customer service automation.
What is the best chatbot?
The best chatbot will always be the one that fully addresses your specific needs. When choosing a chatbot for your website you must ask yourself: Do I need an AI chatbot? What integrations does my chatbot need to have? What do I expect from my chatbot? etc. Once you have your answers, you’ll be able to choose the chatbot platform that works best for you.
What is chatbot technology?
Basic chatbots are based on a set of predefined rules that allow you to recreate and automate certain communication scenarios. Modern technology used for developing chatbots includes artificial intelligence (AI), natural language processing (NLP), and machine learning (ML). Such technologies not only push the chatbot innovation forward but take communication with bots to a new, personalized level.
Do I need to know coding to build a chatbot?
Absolutely not! Once you create your account with Tidio, you gain unlimited access to ready-made chatbot templates that you can activate with just a few clicks. If you’d like to customize them to your needs or create a chatbot from scratch, you can use the chatbot editor’s simple visual interface, where you can easily modify your chatbot’s behavior to achieve the desired results.
How do I build my first chatbot?
Building a chatbot with Tidio is extremely simple. With our user-friendly drag-and-drop editor you determine when the chatbot should trigger, what actions it should perform (like sending a message or collecting contact info), and what conditions it should follow. Achieving goals like increasing sales, generating leads, and automating your customer service has never been easier!
Can my chatbot speak multiple languages?
Yes! To properly serve your international customers, you can personalize your chatbot messages based on your website visitors' location or their browser language settings. You can quickly prepare different sets of chatbot actions that will be understood no matter what language your customer speaks.
How much do chatbots cost?
With Tidio, you can start using chatbots for free. Once your business grows and your website starts attracting significant traffic, you can upgrade to one of our paid plans that expand your chatbot functionalities.
How do chatbots help with lead generation?
Chatbots are one of the most effective ways of generating leads on your website. They strike up conversations with your website visitors, which allows you to create an instant, natural connection with your audience. Chatbots can trigger exactly when your potential customers are most likely to share their contact info thus helping you accelerate your business growth.
Let chatbots serve your customers 24/7,
so you can dream up plans for
the future of your business.
Generate leads, power up your sales, and
answer your customers’ questions automatically.