
New visitor discounts
Encourage new visitors to make a purchase with a custom welcome discount.
Optimize your business performance with plug-and-play chatbots. Automate your sales, support, and customer service so you can achieve your growth goals faster.
4.7 from 1716+ reviews
4.7 from 1411+ reviews
4.8 from 418+ reviews
Automatically collect and qualify leads based on their behavior on your website. Greet new and returning customers with personalized messages and discounts to increase conversions. Have chatbots collect customer emails so you can target them with marketing campaigns.
Recommend products that complement what the prospect is already purchasing or has viewed on your website to increase order value. Offer free shipping for purchases over a certain amount so customers would add more items to their carts to reach that threshold.
Boost sales with automated discounts. Convince customers to complete a purchase by offering them a small discount when they review their carts.
Improve your business with sales, support, and customer service automation
Free plan available. No card required
Simplify shopping
Enable your customers to place orders directly in the chat widget.
Offer status updates
Let a chatbot update your customers on their order status and tracking information.
Increase engagement with discounts
Use pop-ups, spinning wheels, and post-purchase messages to increase user engagement with exclusive discounts.
Answer customers in their preferred language
Answer questions about product availability, shipping policies, returns, and more, in your customers' preferred language. Tidio chatbots support 16 languages, helping you provide support to a global audience.
Give time-sensitive information to your agents
Chatbots notify your operators when customers close the chat window, are prepared to leave the website, or want to talk with a human agent, so they can respond accordingly.
Understand your customers
Chatbots send pre-chat surveys to collect information about your leads. They also ask for customer feedback so you can assess their performance and improve your services.
Achieve more with less effort. Explore 35+ chatbot templates for sales, support, and customer service
Encourage new visitors to make a purchase with a custom welcome discount.
Convince customers to complete a purchase by offering them a price reduction when they view their carts.
Increase your average order value by recommending products based on user activity.
Provide answers regarding shipping, order status, product availability, and more.
You donât have to be a tech-savvy genius to create chatbots. With Tidioâs drag-and-drop chatbot builder, you can build a custom chatbot workflow in minutes.
Each chatbot is made of building blocks called nodes. When connected logically, they tell the chatbot what to do and when.
Actions
Tell the chatbot what to do:
Send messages (text, photos)
Collect information by asking a question
Create a carousel of choices for a visitor
Create a selection of buttons for a visitor
Triggers
Tell the chatbot to launch when:
A visitor visits a specific page
A visitor comes to your website for the first time
A visitor returns to your website
A visitor uses a specific keyword or phrase
Conditions
Tell the chatbot to act only when:
Your operators are online or offline
A visitor is using a specific language
A visitor comes to your website during a specific timeframe (days of the week)
A visitor is using a specific browser
Get started for free so you can talk to customers in real-time and create limited automations with chatbots.
Create complex automations with customizable chatbots. Access better chat limits. And more.
Collaborate with a dedicated success manager and get personalized advice on how to build automated workfows.
Looking to develop customized chatbots for your business? Our Tidio+ plan is the simplest way to get started. Our Customer Success team will work with you to understand your objectives and design workflows that are tailored to your business requirements.
Discover Tidio+ planConnect Tidio to dozens of ecommerce tools and platforms in less than 5 minutes.
Talk to leads in real-time. Recommend products and offer discounts based on user behavior without leaving the chat.
Monitor, prioritize, and assign customer requests. Turn support emails into tickets and keep track of customers requests.
Classify conversations based on their intent. Enhance your messages for better and faster replies.
GET THIS PROGRAM - it has already boosted my sales leads by 34% in a matter of hours. Don't waste your time, searching - Tidio does it all. I am very pleased how they helped get me started too.
Review on G2
My conversion rate went from 1.4 to 4.8! This is amazing and makes me a lot of money automatically!
Review on Shopify
Tidio helped me make over 60k in sales in just a few months. Customer retention rate is a lot higher and a benefit is the sales!
Review on G2
Since having Tidio integrated into our website we have seen sales nearly double and positive reviews triple.
Review on G2
Improve your business with sales, support, and customer service automation
Free plan available. No card required
FAQ
A chatbot is a computer program that can simulate human communication via text messages. Tidio chatbots are designed to understand your visitorsâ inquiries and engage in simple tasks based on specific triggers. Â A trigger is essentially a chatbot node that tells the bot when to start. Each new workflow always starts with a trigger. Think of something like âif X happens, then do Yâ, but with more rules and parameters.
Tidio chatbots can accomplish a variety of tasks, but theyâre generally used to replace human operators in online conversations or to engage website visitors. They can be a powerful tool, helping you start chats with website visitors, answer FAQs, generate leads, save abandoned carts, and more.
Tidioâs free-forever plan gives you access to 100 chatbot triggers. Simply put, the free plan enables you to engage up to 100 unique visitors per month via chatbots. Once your business grows and your website starts attracting significant traffic, you can upgrade to one of our paid plans that expand your chatbot limit so you can engage more visitors each month.
You donât need any coding skills to build chatbots. With Tidio, you can easily create and customize chatbots by yourself without writing a single line of code.
Your Tidio account gives you unlimited access to 35+ chatbot templates. You can activate a template with a few clicks, and you can customize it using our drag-and-drop chatbot builder. If you want to create a chatbot from scratch, you can use our visual editor to combine different rules and triggers.
The main benefits of using chatbots include:
Easier lead generation and nurturing
Increased sales
24/7 automated customer support
Lower customer service costs
Increased customer engagement and satisfaction
Increased team productivity
Chatbots are ideal for any business that gets a lot of customer queries and/or offers a variety of products. They can help you provide a superior customer experience, which is key to increasing your sales and loyalizing your customers.
Improve your business with sales, support, and customer service automation
Free plan available. No card required