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  • multilingual live chat cover imageLive Chat

    7 Key Features to Look for in a Multilingual Live Chat Solution

    Discover key components of multilingual live chat and its benefits. Explore the most important features a multilingual live chat solution should have to enhance customer satisfaction and reduce waiting times.

  • case deflection cover imageCustomer Service

    5 Tips to Measure and Optimize Case Deflection

    Learn practical tips to measure and optimize case deflection to improve your customer support strategy. Discover how tracking and increasing your case deflection rate can help reduce support tickets and enhance user satisfaction.

  • ecommerce sales funnel optimization cover imageCustomer Service

    Ecommerce Sales Funnel Optimization Guide [+Examples]

    Learn how to set up a sales funnel tailored for your ecommerce business. Explore strategies to guide customers seamlessly through each stage of your ecommerce conversion funnel.

  • ecommerce ux best practices cover imageCustomer Success

    Top 10 Ecommerce UX Best Practices for Success [+Examples]

    Discover how to make shopping frictionless and enjoyable for your customers. Learn the effective ecommerce UX best practices with examples of the top brands.

  • zendesk vs hubspot cover imageChatbots

    Zendesk vs. HubSpot: The Ultimate Comparison Guide for 2024

    Check out the differences between Zendesk vs. HubSpot for customer support. Learn the capabilities of HubSpot and Zendesk and find out how each tool can benefit your organization.

  • helpscout vs zendesk cover imageChatbots

    Help Scout vs. Zendesk: The Ultimate Comparison Guide (2024)

    Check out the ultimate comparison of Zendesk and Help Scout features. Learn both solutions' strengths and weaknesses to choose the right one for your business.

  • Shopify

    12 Strategies for Shopify Conversion Rate Optimization

    Discover effective Shopify conversion rate optimization strategies that you can employ on your websites. Check out real-life examples of companies and how they apply the tactics.

  • conversational customer service cover imageCustomer Service

    Conversational Customer Service: Channels & Best Practices

    Explore how conversational customer service is impacting the top brands today. Learn the best channels for conversational support and go through real-life use cases.

  • zendesk vs salesforce cover imageChatbots

    Zendesk vs. Salesforce: Comprehensive Software Comparison

    Learn which CRM solution, Zendesk vs. Salesforce, is best for your business. Check out the comparison of the top features and key differences.

  • benefits of live chat cover imageLive Chat

    Top 10 Benefits of Live Chat To Improve Customer Service

    Check out the main benefits of live chat for your business with real-life examples of companies profiting from this technology.

  • live chat lead generation cover imageLive Chat

    8 Efficient Ways to Use Live Chat for Lead Generation [Guide]

    Explore 8 effective ways that will help you use live chat for lead generation. Understand key tactics to transform website visitors into leads through personalized, real-time interactions.

  • gorgias vs zendesk cover imageBusiness Growth

    Gorgias vs. Zendesk: The Ultimate Comparison Guide for 2024

    Check out our ultimate guide on Gorgias vs. Zendesk. Discover the core features of both tools to find which one is more suitable for your business.

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