The 4 Types of Customers (and Tips on Handling Them)
Do you know what the pros and cons of customer service are? Obviously, a great customer experience translates into higher conversion…
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Top 10 Most Innovative Chatbots Examples
More and more companies are using chatbots services. Today, we’ll show you a few interesting real-life bot examples! Chatbots can…
The 8 Best Shopify Apps to boost your sales in 2019
The Shopify App Store features over 3400 apps. Which ones are the best for your ecommerce store? With so many…
6 steps to Measure Customer Satisfaction of any business
A happy customer is a loyal customer. A loyal customer is a buying customer. Simple as that. And to know…
7 Types of Customer Service: Pros and Cons
Examples of different types of customer service to improve your communication with the customer. Pros, cons and recommended industries for each type of customer service.
Chatbots reduce shopping cart abandonment and boost sales
Shopping cart abandonment can be painful to ecommerce owners, but you can easily fix the most common issues. Why should you…
10 ways to provide good customer service with live chat
Customer service is a means of making sure customers get the maximum satisfaction when interacting with your business. In terms…