7 Ways to Build Strong Relationships With Customers
Relationships. We’re lost without them. Because how can anyone build a solid brand without people? Let’s not kid ourselves. We…
Customer Success
Customer success is the business methodology of ensuring customers achieve their desired outcomes while using your product or service. Together, we can guide your customers right to the finish line.
7 Tips to Get Good App Reviews with Great Customer Service
Great reviews sell stuff. Period. Why? Because they’re an indication of the product’s quality. It’s a social proof, where a…
How to Increase Customer Loyalty with Chatbots
How to Increase Customer Loyalty? It’s a tricky situation, isn’t it? Your business needs loyal customers more than anything else…
6 Benefits To Improve Customer Service and Boost Sales With Chatbots
“Please contact us during normal business hours.” There’s a familiar phrase we’ve all heard. Or, we are on a website…
What Customer Service Skills Are Important In 2019?
Good customer service is essential. No matter the quality of your product, if your CS team isn’t fantastic at serving…
The 4 Types of Customers (and Tips on Handling Them)
Do you know what the pros and cons of customer service are? Obviously, a great customer experience translates into higher conversion…
6 Steps to Measure Customer Satisfaction [Metrics, Pros&Cons]
A happy customer is a loyal customer. A loyal customer is a buying customer. Simple as that. And to know…