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Distribution List vs. Shared Mailbox: What Are The Differences?
Learn the difference between a shared mailbox and a distribution list. Discover a comparison of the pros and cons of a distribution list vs. a shared mailbox.
ChatGPT for Customer Service: Best OpenAI Use Cases
Learn how to use ChatGPT for customer service. Get inspired by real-life examples of companies using OpenAI customer support.
CRM vs. Ticketing System: What’s the Difference? [+Benefits]
Find out about the similarities and differences between CRM and ticketing software. Learn more about the benefits of integrating a ticketing system into your CRM, and vice versa.
10 Best WordPress Ticket System Plugins for Your Website
Check out the top WordPress helpdesk plugins with their pros, cons, and pricing compared. Learn what to look for and how to install the right WordPress helpdesk on your website.
Ticket Triage: 7 Tips to Successfully Triage Support Tickets
Discover the practical tips for a successful ticket triage. Learn the benefits of ticket triaging and how to make the most out of it using Tidio.
Ticket Escalation Process: Steps, Management Tips & Templates
Discover how to improve your ticket escalation process with tips and best practices. Step up your game in customer escalation management and boost your client satisfaction.
10 Top AI Help Desk Software for Stellar Customer Service
Learn all you need to know about the best AI help desk. Discover detailed reviews of the software and choose the best one for your business.
10 Best Enterprise Help Desk Software (2024 Reviews)
Check out some of the best enterprise software suited for large corporations. Learn about the benefits and drawbacks of using help desk tools for your organization.
9 Essential Help Desk Ticketing System Features
Check out the most important ticketing system features. Find out how to make the most of these help desk features using Tidio.
What Is Help Desk Workflow? [Examples & Steps to Use]
Learn what help desk workflow is and why it’s important. Explore the most practical help desk workflow examples and the tips you can use to implement them.
10 Help Desk Best Practices and Tips for Quality Support
Discover help desk best practices and tips you can use for your needs. Learn the key benefits of using a help desk system for your customer service.
15 Essential Help Desk Metrics & KPIs [+ Best Practices]
Learn the most important help desk metrics to measure your support efforts and performance. Discover how to calculate these KPIs and check out tips to improve your results.
The 10 Best Ecommerce Help Desk Software & Ticketing Systems [Reviews]
Learn all about ecommerce help desk including benefits and main practices. Check out the best ecommerce help desk software available on the market.
The Ultimate Guide to Automated Ticketing Systems: 10 Best Software Reviews
Discover the best automated ticketing system software on the web and explore its benefits and main features. Learn key tips to implement this system in your support processes
15 Easy & Proven Ways to Grow Your Email List in 2024
Learn how to effectively grow email lists using a variety of tips and techniques. Discover examples of how to get more email subscribers for your marketing campaigns.
What Is The Best Time To Send Emails in 2024?
The right message delivered at the right time has the real power to engage your audience. Find out what is the best time to send emails, elevate your email marketing, and improve sales.
9 Tips to Make Newsletter Signups That Work [Signup Examples]
Everything you need to know to create beautiful and effective newsletter signups and signup forms. Discover easy signup hacks that drive conversions.
How To Write a Professional Email: Format, Examples & Structure
An easy guide to writing professional emails. Proper email format, key components of an email, different openings and closing that make emails more effective.
How to Start an Email [20+ Best Greetings & Opening Lines]
Hi, Hello, Dear Ms., or maybe Dear Mx.? Discover the best email greetings and opening lines. Everything you need to know to start an email with a bang.
How to Write Email Subject Lines to Boost Open Rates [Examples]
Find out what are the best email subject lines for sales and higher open rates. Subject line best practices and easy formulas that you can follow gathered in one place.
10 Best Email Marketing Templates & Designs for 2024 [Free Download]
Are you looking for free email marketing templates for your business? Explore email categories and learn how to create email marketing templates of your own.
What Is Marketing Automation and How Can It Help Your Business?
Everything you need to know to start using marketing automation. Definitions, automated campaign examples, and best practices.
15 Best Marketing Automation Software Tools [2024 Update]
Are you looking for a better way to turn more visitors into customers? This article will help you find the perfect email marketing automation platform for your business.
Easy Guide to Email Design Best Practices [+Template Gallery]
The look, feel, and the overall structure of your emails define the success of email marketing. This simple guide explains how to get them right.
How to Make a Newsletter: Start to Create Online Campaigns Now
Stop wasting your reputation and money on ineffective emails. Learn how to create a great newsletter campaign and reap all the benefits it has to offer.
What Is Email Automation? [Benefits, Examples, and Best Practices]
Learn how to send your audience personalized content at the right with email automation and boost their happiness and engagement—and of course, your revenue.
20+ Best Email Campaigns [Email Campaign Ideas and Examples]
Start sending amazing email campaigns from day one. This article will take you through 20+ awesome ideas for effective emails you can send today.
10+ Best Email Marketing Services [Comparison for 2024]
Discover the top email marketing services on the web. Learn more about their benefits and get informed about the main features and pricing.
20+ Best Email Newsletter Templates [+Examples]
A quick overview of email newsletter templates available in Tidio. Check out inspirational newsletter examples and tips for starting successful newsletter campaigns in minutes.
Mastering Customer Onboarding Emails – Examples, Practices, and Tips
Do you know why onboarding emails are important and what are customer onboarding best practices? Check out these examples and tips to activate your clients and improve your business metrics.
7 Effective Follow-Up Techniques to Increase Conversions (Without Being Annoying)
Would you like to discover how to create emails that grab the attention of your recipients? Here are the best techniques you can use for writing effective emails.
6 Tips to Use Analytics For Effective Email Marketing
Do you know how to improve the quality of your email marketing campaigns? Start with tracking the right data! Here are some of the best tips for doing email marketing analytics.
8+ Christmas Newsletter Ideas & Examples [+Templates]
Check out the best Christmas newsletter ideas for your campaign. Discover examples and templates that will ensure your December newsletter is a success.
How to Build an Email List From Scratch
A guide to building email lists for your marketing campaigns from scratch. Different techniques you can use to create a relationship with your customers and collect their emails and opt-ins.
7 Tips for Effective Email Communication [+Meaning & Examples]
Want to have effective email communication with your boss or lecturer? Yes? Then read the article and follow the most common email etiquette rules.
How to Avoid Spam Filters And Improve Email Deliverability Rates
Any unsolicited message is likely to be stopped by spam filters. Find out 5 fundamental rules that will help your emails avoid the filters and land in the recipient’s inbox.
Professional Email Header Design: 7 Best Practice Examples
Learn how to increase your email click-through rate and engage your customers with captivating email header design. Real marketing email examples discussed.
Best Abandoned Cart Email Examples to Recover Sales
Struggling with high number of abandoned carts? Learn how to use email to recover sales and bring customers back to your store.
How to Create a Professional Email Signature
Get the most out of your email signature. Read the best tips on writing and designing first-class email signatures which make clear that you mean business.
It’s Getting Chilly Here: Cold Email vs Cold Call
Is cold calling dead and cold emailing the alternative? Should you adopt either tactic or use them in tandem? And finally, what are the pros and cons of each?
