Connect with the tools you already use

Bring what happens in support conversations into the check-ins and goals your managers already run.

Give agents the order and subscription details they need, and reach buyers the moment a payment fails.

Answer people questions in chat with the employee record already in front of you.

Run your conversations through the model you chose in AWS Bedrock and act on what it finds.

When the edge starts failing, say so in chat before the complaints arrive.

Turn an alarm into a message to customers, and conversation volume into a metric.

Start the chat with the signed-in user already identified, and act on their account safely.

Read the mood of a conversation, sort it by topic, and keep personal data out of your logs.

Stream conversation events into the pipeline the rest of your data already flows through.

Run your own code on a conversation and send the answer back into the chat.

Keep conversations in the warehouse and let what you learn there change the next chat.

Keep transcripts and the files customers send where the rest of your data lives.

Queue chat events so the systems that react to them never miss one.

Score the person in the chat with your own model and treat them accordingly.

Add the people you talk to in chat to the right AWeber list, without a form.

Turn chat questions into training, and keep learner progress next to the conversation.

Answer event questions in chat and turn the people asking them into registered attendees.

Send chat leads into Act-On and let the right email program start on its own.

Seamlessly sync customer data and automate lead capture with ActiveCampaign's email marketing platform.

Turn the visitors who chatted with you into the audiences your ads actually pay for.

Feed the numbers your conversations produce into the plans your finance team builds.

Keep website chat and student outreach telling the same story, in both directions.

Increase your sales by reaching out to your customers with personalized communication across your Adobe Commerce store.

Put chat on the pages you publish and send what visitors ask back to the content team.