Have you ever felt that the communication was fake and unnatural when you contacted a business?
So have your website’s visitors.
How to change that?
You can start by giving your chatbot a name that will encourage clients to start the conversation. It will also make them feel more connected with your brand.
But how to find the right chatbot name for your company? Let’s go through all you need to know.
In this article:
Create a chatbot and encourage customers to contact you!
Find out more about chatbots from these articles:
- 10 Best Chatbot Builders for 2022
- Chatbot Design: Best Practices & 12 Insider Tips
- Want a Chatbot to Succeed? Give It a Personality
Apple has Siri, Amazon has Alexa.
Let’s find some creative names for your messaging assistant.
Why give your chatbot a name?
Your customers know they are speaking to a chatbot and not a human. They don’t expect the bots on your site or social media to replicate human interactions. Clients only want to get the answer from the chatbot or for it to fill the gap when your human agents aren’t available. So why should you bother to give your bot a name?
Five main reasons are:
- A name for a bot makes it clear that the user is not chatting to a human agent
It’s less confusing for the website visitor to know from the start that they are chatting to a bot and not a representative. This will show transparency of your company, and you will ensure that you’re not accidentally deceiving your customers.
- Name gives your chatbot a personality
Names for bots can instantly give your chatbot personality and let people know what to expect. It can also represent your brand and match the feeling of your website. This will increase the customer experience and satisfaction with your ecommerce. For example, if your brand sells dog accessories, you can name your bot “Max” or “Buddy.”
- Names make bots seem more human
A chatbot’s role is not to replace a human agent, nor to trick your visitors into believing they’re chatting with a person. But it doesn’t hurt to make the interaction more human-like. For example, “Hi, I’m Mochi, your bot assistant. How can I help you?” sounds better than “Hi, I’m a bot assistant. How can I help you?”, don’t you think?
- Names can create a bond or connection with the bot
Good names establish an identity, which then contributes to creating meaningful associations. Think about it, we name everything from babies to mountains and even our cars! Giving your bot a name will create a connection between the chatbot and the customer during the one-on-one conversation.
- Bots with names are more approachable
Using a name in a conversation feels more comfortable and natural for the customer. Let’s take the Apple bot as an example here. Which one feels more natural to say: “Hey Siri!” or “Activate Apple bot 2018”? You get the point. So replicate this approachability by giving your chatbot an easy name your visitors will remember.
A study finds that people associate a product’s attributes with the name of the product. When you give a name that sounds caring to a product, it helps to form the same impression in the client’s mind. You can use this effect to your advantage with chatbots and give them a name that sets the tone of your customer communication.
Read more: Discover effective chatbot ideas you can use for your business website.
Let’s have a look at the list of bot names you can use for inspiration.
Catchy chatbot names
Are you a trendy startup or a modern business? You need your chatbot to match the vibe of your company. And to represent your brand and make people remember it, you need a catchy bot name.
|Catchy chatbot names|
27. Miss Clever
It only takes about 7 seconds for your customers to make their first impression of your brand. So, make sure it’s a good and lasting one with the help of a catchy bot name on your site.
Good bot names
A name that mirrors the bot’s personality can go the extra mile for your visitors. And a friendly bot can ensure that people associate good emotions with your brand. So, what are some of the names for a good bot?
|Good chatbot names|
|1. Achievement Bot|
2. Creative Bot
6. Helper Bot
7. The Botfather
8. Lovely Bot
9. Smiles Bot
10. Happiness Bot
|11. Jokester Bot|
12. Good Vibes Bot
13. Joy Bot
14. Amusing Bot
15. Hearty Bot
18. Happy Bot
24. Glad bot
34. Tobin Lykke
Find out how to name and customize your Tidio chat widget to get a great overall user experience.
Creative bot names
Improve user experience and settle for a creative name. Creative names can have an interesting backstory and represent a great future ahead for your brand. They can also spark interest in your website visitors that will stay with them for a long time after the conversation is over.
|Creative chatbot names|
15. Digital Dave
18. Talk Bot
19. Proton Bot
Keep in mind that about 72% of brand names are made-up, so get creative and don’t worry if your chatbot name doesn’t exist yet. You can always make it big and recognizable.
Cool bot names
Just like with the catchy and creative names, a cool bot name encourages the user to click on the chat. It also starts the conversation with positive associations of your brand. Your natural language bot can represent that your company is a cool place to do business with.
So, what are some cool bot names?
|Cool chatbot names|
Funny bot names
Have you ever chuckled when you saw a business name? This might have been the case because it was just silly, or because it matched with the brand so cleverly that the name became humorous. Some of the use cases of the latter are cat chatbots such as Pawer or MewBot.
|Funny chatbot names|
26. Speedy Squirt
AI bot names
Think about technology. What is the first thing on your mind when someone mentions machine learning? You could be thinking “I Robot” or “Terminator.” So if you’re a tech-savvy business, then pick a good AI name to represent your brand. But what are some cool AI bot names?
|AI chatbot names|
12. Tech Buddy
15. Iron Bot
17. Digital Dave
18. Volter Bot
19. Fintech Bot
27. Franky Automator
29. Ai 2 U
30. Mr. Robot
32. Zeus Bots
33. AI Ninja
35. Agent Smith
36. AI John
37. Digital Friend
Bot boy names
Yes, you could call your bot Brian and have it done with, but wouldn’t it sound cooler if you added Brainy to it? Brainy Brian is just one of the ways you can play about with boy names when picking how to call your bot. What are some of the other great options?
|Boy chatbot names|
9. Robbie the Robot
|11. Chandler the Chatbot|
14. Anthony Bot
Female AI names
A study found that 36% of consumers prefer a female over a male chatbot. And the top desired personality traits of the bot were politeness and intelligence. Human conversations with bots are based on the chatbot’s personality, so make sure your one is welcoming and has a friendly name that fits.
|Female chatbot names|
3. Ask Becky
Virtual assistant names
Virtual shopping assistants can help you with customer support and customer engagement. They can also free up some time for your human agents, so the representatives can focus on more important tasks. But you need a name suggesting that the bot is there to help the clients out.
|Virtual assistant chatbot names|
14. Ninja help
20. Chatty Cathy
Check out this case study on how virtual customer service decreased cart abandonment by 25% for some inspiration.
HR chatbot names
The naming process starts from a need, goes through brainstorming, and ends with the decision. And if you need a hiring bot to help you with recruitment and administration, then its name needs to mirror that. What are some of the best bot names for an HR chatbot?
|HR chatbot names|
4. Ask Alice
5. HR Helper
6. Ask HR
|11. My Buddy|
26. AI Admin
30. Hire Bot
38. Growth Bot
Chatbot names for banking
The perfect name for a banking bot relates to money, agree? Why else would people contact the bank? So, you’ll need a trustworthy name for a banking chatbot to encourage customers to chat with your company.
|Banking chatbot names|
2. Robo George
4. Sophie Bot
5. Mr. Spock
Read more: 9 Best Finance Chatbots for Financial Industry
Cute names for chatbots
The customer service automation needs to match your brand image. If your company focuses on, for example, baby products, then you’ll need a cute name for it. That’s the first step in warming up the customer’s heart to your business. One of the reasons for this is that mothers use cute names to express love and facilitate a bond between them and their child. So, a cute chatbot name can resonate with parents and make their connection to your brand stronger.
|Cute chatbot names|
15. Betty Bobo
18. Beep Boop
19. Goo Bot
20. Bumble Bot
24. Boba Tutu
27. Bleep Bloop
28. Baby Bot
29. Dee Dee
34. Mimi Bot
Music bot names
Do you have a music store? Or maybe you give music classes. If it is so, then you need your chatbot’s name to give this out as well. Let’s check some creative ideas on how to call your music bot.
|Music chatbot names|
25. Elvis Bot
40. White Noise
Bad bot names
Some examples of a bad chatbot name are:
Okay—you get the point.
A good rule of thumb is not to make the name scary or name it by something that the potential client could have bad associations with. You should also make sure that the name is not vulgar in any way and does not touch on sensitive subjects, such as politics, religious beliefs, etc. Make it fit your brand and make it helpful instead of giving visitors a bad taste that might stick long-term.
Also, try to be more creative than calling your customer service bot a HelpDesk Bot. You can do better than that!
How to name a chatbot?
There are a few things you should keep in mind when choosing your bot name. It’s not as easy as just picking a random name and hoping for the best. So, what are the things you should consider when naming your bot?
- Determine the chatbot’s tasks
Simply put, what do you want the bot to do? Do you need a customer service chatbot or a marketing chatbot? Once you determine the purpose of the bot, it’s going to be much easier to visualize the name for it.
Remember that people have different expectations from a retail customer service bot than from a banking virtual assistant bot. One can be cute and playful while the other should be more serious and professional. That’s why you should understand the chatbot’s role before you decide on how to name it.
Also, remember that your chatbot is an extension of your company, so make sure its name fits in well.
- Consider the end user
You most likely built your customer persona in the earlier stages of your business. If not, it’s time to do so and keep in close by when you’re naming your chatbot.
First, do a thorough audience research and identify the pain points of your buyers. Then, figure out how you’re helping with their struggles. This way, you’ll know who you’re speaking to, and it will be easier to match your bot’s name to the visitor’s preferences.
- Express your brand’s personality with the bot
Do you remember the struggle of finding the right name or designing the logo for your business? It’s about to happen again, but this time, you can use what your company already has to help you out.
Your brand already has a personality and a name. A good chatbot name will tell your website visitors that it’s there to help, but also give them an insight into your services. Different bot names represent different characteristics, so make sure your chatbot represents your brand.
And remember to ensure that the name of your bot evokes positive emotions, so the clients associate you with something good.
- Decide whether you want a human name
You can choose a human name for your bot, such as Rob or Ruby. But you can also choose a more robotic name, like Techy or Pixella.
If you want to choose a human name for your bot, do it! But don’t try to fool your visitors into believing that they’re speaking to a human agent. This is because you’ll most likely fail or freak them out. When your chatbot has a name of a person, it should introduce itself as a bot when greeting the potential client. Just to stay on the safe side.
- Avoid names that are hard to spell or pronounce
There are different ways to play around with words to create catchy names. For instance, you can combine two words together to form a new word. This way, you can add meaning to the combination.
However, it will be very frustrating when people have trouble pronouncing it. So, stick to names that are easy to spell.
Also, avoid making your company’s chatbot name so unique that no one has ever heard of it. People should easily recognize your brand. To make your bot name catchy, think about using words that represent your core values.
- Take ideas from your surroundings
Whether it’s from a popular movie or a book, there are many great names that people recognize and have good feelings about already. You can use this to your advantage. But, be careful. Some names are protected by trademark law.
You can also brainstorm ideas with your friends, family members, and colleagues. This way, you’ll have a much longer list of ideas than if it was just you. It can also be more fun and inspire creative suggestions.
After you come up with a few ideas, get feedback. Put them to vote for your social media followers, ask for opinions from your close ones, and discuss it with colleagues. Don’t rush the decision, it’s better to spend some extra time to find the perfect one than to have to redo the process in a few months.
Try to play around with your company name when deciding on your chatbot name. For example, if your company is called Arkalia, you can name your bot Arkalious.
Use an AI name generator
If you’re still unsure about what name to give your chatbot, don’t worry. You can use an AI name generator.
A few of the best websites with hundreds of name ideas are:
You can try a few of them and see if you like any of the suggestions. Or, you can also go through the different tabs and look through hundreds of different options to decide on your perfect one.
You can easily create a chatbot name by yourself. To go through the process, you need to:
- Decide on its role
- Ensure it represents your brand
- Settle for a human or robotic name
- Make it simple yet memorable
- Brainstorm with others
It’s important to name your bot to make it more personal and encourage visitors to click on the chat. A name can instantly make the chatbot more approachable and more human. This, in turn, can help to create a bond between your visitor and the chatbot.
Look through the types of names in this article and pick the right one for your business. Or, go onto the AI name generator websites for more options. Every company is different and has a different target audience, so make sure your bot matches your brand and what you stand for.