12 Live Chat Etiquette Tips for Amazing Customer Care
The ultimate guide to live chatting etiquette for customer support teams. Learn how to use live chat as your primary support channel.
How Restaurants Can Effectively Use Chatbots?
Check out how your restaurant business can use chatbots to increase sales and manage orders more effectively. Discover some of the best examples from well-known brands and learn how to build a chatbot for restaurants.
Conversational Landing Pages: Boost Conversion Rates by Engaging Leads Directly
Conversational landing pages increase the engagement of your visitors. Learn how to master the art of creating conversational experiences for your website users.
7 Amazing Chatbot UI Examples to Inspire Your Own
Looking for some chatbot UI inspiration? In this blog post, we will take a look at 7 stunning chatbot user interfaces.
10 Best Welcome Messages for Customers [Examples & Templates]
A welcome message for customers or employees can win them over or make them yawn. And it’s entirely up to you which it’s going to be.
17 Key Customer Service Skills [List & Resume Examples]
What are the most important qualities of good customer service? Discover essential skills your customer service team should work on. Or find out which ones you should put on your resume.
What Is Conversational Marketing? [Guide & Examples]
Everything you need to know about conversational marketing best practices, tools, and strategies.
7 Types of Customers [And How to Satisfy Their Needs]
Learn how different types of customers engage with your brand and website to help them achieve their goals and increase conversion and retention rates.
26 Best Real Life Chatbot Examples [Well-Known Brands]
Do you want to pick the smartest AI chatbot companion? Or maybe you are looking for innovative chatbots to find inspiration? Look no further. Here's the ultimate list of the best chatbot examples.
15 Best Shopify Apps to Get More Customers in 2023
Find out what are the best and most popular Shopify apps. Learn how you can use them to boost sales and get repeat customers.
6 Steps to Measure Customer Satisfaction [Metrics, Pros & Cons]
Happy customers stay with a company longer. This guide will walk you through the measuring process and show how to determine the degree of customer satisfaction.
7 Types of Customer Service [How to Choose the Best One]
Learn about the latest trends in different customer service types and how to create an omnichannel experience to satisfy the needs of your customers.
Best Solutions to Reduce Abandoned Cart Rate with Chatbots
Shopping cart abandonment can be painful to ecommerce owners, but you can easily fix the most common issues. Why should you care? Because ecommerce competition is tough. Optimizing every aspect of your online store is a way to stand out.
10 Customer Service Chat Handling Skills for Agents
Find out which skills can help you deliver better customer service as a live chat operator.
How to Deal With Angry Customers in 5 Easy Steps
How should you respond to a customer claim when the customer is at fault? How to handle an angry customer? Find out in our complete guide to dealing with difficult and irate customers.